Night Auditor (Part-Time)

MPM Macon•Tampa, FL

About The Position

The part-time Night Auditor at the Epicurean Hotel provides guest service while performing overnight front desk operations and end-of-day financial auditing. The role ensures accurate daily financial transactions, maintains hotel security overnight, and delivers a welcoming, professional guest experience. The Night Auditor serves as the primary hotel representative overnight and must be dependable, detail-oriented, and service-focused. The position involves auditing revenue and accounts, completing day-closing and night-audit procedures, preparing financial and operational reports, reconciling cashier and restaurant-system records, processing payments and guest arrivals and departures, and responding to guest needs. The Night Auditor also monitors overnight hotel activity, communicates with other departments, and maintains an orderly front desk while following company policies and cash-handling guidelines. The role requires overnight work in a fast-paced hotel environment, including weekends and holidays as required. Physical demands include sitting or standing for extended periods, bending, and lifting and pulling up to 50 pounds. The role also requires clear communication, sound judgment, multitasking, confidentiality, independent work, and the ability to handle stressful situations.

Requirements

High school diploma or equivalent.
Ability to take initiative and work independently with minimal direction.
Strong verbal and written communication skills.
Strong attention to detail and numerical accuracy.
Excellent customer service and interpersonal skills.
Ability to remain calm, professional, and solution-oriented.
Proficiency with hotel property management systems and basic computer applications, including Microsoft Office and email.
Strong time-management and organizational skills.
Integrity and discretion when handling confidential information.
Ability to work overnight shifts, weekends, and holidays as required.
Ability to sit or stand for extended periods and bend.
Ability to lift and pull 50 pounds.
Corrected vision to normal range.
Ability to work long hours as needed.
Ability to make sound judgments quickly, manage multiple tasks and deadlines, work independently, and take or provide direction.
Ability to manage differing personalities and work effectively in stressful, high-pressure situations, including anticipating, preventing, identifying, and solving problems.

Nice To Haves

Prior hotel front desk, night audit, or hospitality experience.
Basic accounting or auditing experience.

Responsibilities

Balance and audit room, food and beverage, banquet, cashier, guest, and house account revenue; maintain and post daily balances according to established procedures.
Complete day-closing and night-audit procedures, including preliminary reconciliations, transaction details, and submission of final reports to accounting and applicable profit centers.
Prepare, review, and distribute accurate daily financial and operational reports for hotel management.
Reconcile nightly cashier reports with the restaurant system, research and resolve discrepancies, and post unresolved tickets from day shifts.
Post charges, collect and verify payment methods, process payments, and address guest billing inquiries or discrepancies.
Greet and assist guests in person and by phone, providing personalized service in alignment with hotel standards.
Process overnight check-ins, check-outs, reservations, and mobile arrivals; assign rooms, produce room keys, escort guests when appropriate, and assist with luggage as needed.
Respond to and resolve guest inquiries, requests, and concerns promptly and professionally using established empowerment guidelines.
Monitor hotel activity overnight to support guest safety and security; report suspicious activity or unusual items to hotel leadership or loss prevention.
Maintain a clean, organized, and professional front desk environment.
Communicate with other departments about guest needs, maintenance issues, and operational concerns.
Follow company policies, procedures, and cash-handling guidelines.
Perform other duties reasonably assigned by management.

Benefits

Part-time associates receive the listed benefits except medical insurance and holiday pay.
Dental and vision insurance.
HSA and flexible spending account options.
Basic life and disability plan options.
401(k) retirement plan.
Paid time off.
Career training and development opportunities.
Tuition reimbursement.
Bereavement leave.
Employee Assistance Program (EAP).
Jury duty benefit, which may vary by state.
Employee discounts.
Employee referral bonus.
Free meal for full-service hotel employees.