Part-time Night Auditor

Sage Hospitality • New Orleans, LA

3d

About The Position

Audit, balance, and report on various hotel areas, including food and beverage outlets, rooms/front desk, and the gift shop, providing accurate and timely information, ensuring company and hotel policies and procedures are followed, and helping prevent fraud. Respond professionally and courteously to arriving, departing, and in-house guests by providing accurate, timely information and services. Respond to telephone and in-person inquiries about reservations, hotel information, and guest concerns.

The role also performs front desk duties, including guest check-in and check-out, answering questions about hotel and area functions, operating PBX equipment, and completing express checkouts. The position is part-time and works a night shift.

Requirements

• High school education or equivalent experience.
• Ability to operate a personal computer, cash register, and calculator.
• Ability to compile facts and figures.
• Telephone and guest-relations etiquette and skills.
• Moderate hearing ability to communicate with guests.
• Excellent vision for viewing a CRT screen.
• Excellent speech communication skills for communicating with guests by telephone.
• Excellent comprehension and literacy for reading daily reports and numbers.
• Able to meet the physical demands of the role, including prolonged standing, repeated bending and kneeling, reaching all hotel areas, and occasional carrying and lifting of files and office items up to 25 lbs.

Nice To Haves

• Accounting background preferred, but not required.

Responsibilities

• Audit, balance, and report on food and beverage outlet cash and credit operations, including checks, over/short figures, tally sheets, deposits, counts, house charges, promotional materials, and postings; reset registers.
• Audit, balance, post, and report on front desk activity, including room charges, phone calls, zero-balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits; verify accurate cash handling.
• Audit, balance, prepare, verify, and report room information for rooms management; prepare and input statistics and income journal sheets for daily reports.
• Balance and close all bank ticket codes daily.
• Run the final night audit after ensuring nightly revenues are in balance.
• Greet arriving guests and complete established check-in procedures using manual and computerized methods.
• Facilitate guest check-outs using established manual and computer procedures, closing guest accounts and opening rooms for resale.
• Maintain good customer relations by staying informed about in-house and area functions and answering questions and concerns in person and by telephone.
• Operate PBX equipment to accept incoming calls, assist with outgoing calls, schedule and set wake-up calls, and page guests.
• Perform Front Desk Clerk duties, including express checkouts.

Benefits

• Fun and exciting work environment
• Competitive health and welfare plans
• Discounted room rates for Choice and Sage properties
• Negotiated corporate discounts on home insurance, movie tickets, flowers, and more
• Community-oriented environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED