Night Auditor

Peachtree Group Hospitality Management•Lone Tree, CO

2d•$18 - $19

About The Position

The Night Auditor completes nightly audit functions while delivering exceptional guest service at the hotel front desk. During the overnight shift, the role also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries. The Night Auditor helps maintain a safe, clean, and friendly environment, keeps guest security in mind, and works with hotel departments to provide high-quality customer service. The role also performs other duties assigned by management.

Responsibilities

Complete nightly audit functions and required shift paperwork and night audit reports daily.
Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
Review the front desk log for problems and special requests.
Greet and register guests, assign rooms, and process registrations, including collecting payment.
Prepare express checkout folios and maintain room status inventory.
Assist guests with check-ins and check-outs, process reservations, and answer inquiries about hotel services, registration, local shopping, dining, entertainment, and travel directions; explain in-room and hotel features.
Communicate pertinent shift information to the Front Office Manager, General Manager, and other desk staff, and pass information to the following shift for a smooth transition.
Maintain and clean the lobby and bathroom as needed.
Work closely with all hotel departments to ensure high-quality customer service.
Keep guest security in mind and help create a safe, clean, and friendly work environment.
Perform other duties as assigned by management.