Night Auditor - Bottleworks Hotel

Geronimo Hospitality Group•Indianapolis, IN

1d•Onsite

About The Position

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. BOTTLEWORKS HOTEL Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

Requirements

High school diploma or equivalent
Excellent communication skills and professional attitude
Effective conflict management and decision making
U.S. Work Authorization

Responsibilities

Balancing the revenue and expense transactions, which occurred during the day at the hotel.
Overall operations and appearance of the front desk of a hotel.
Attending to the needs of guests, especially during check-in and check-out.
Greets every guest that is encountered.
Assist and accommodate all guest needs within your capabilities.
Posting of room charges, taxes and all other revenues to guest accounts.
Transfer charges and deposits to master accounts.
Verifies all account posting and balances.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operation for management.
Completes proper filing and reporting of statistics.
Understands principles of auditing, balancing and closing out accounts.
Knows how to operate property management system and other front office equipment.
Understands and knows how to perform check-in and check-out procedures.
Handles and resolves guest complaints.
Uses proper mail, package and message handling procedures.
Demonstrates good communication skills.
Uses proper telephone etiquette.
Writes legibly.
Sends and receives faxes and copies.
Performs Manager on Duty functions.