Part-Time Night Auditor (Weekends)
About The Position
Join Our Team at Canopy by Hilton Scottsdale Old Town! At Canopy by Hilton Scottsdale Old Town, we believe every guest experience should feel welcoming and authentically local. Located in the heart of Scottsdale, our hotel blends modern comforts with a boutique-inspired atmosphere, and our team brings that experience to life. We are looking for a Night Auditor who thrives in a dynamic environment, enjoys working independently, and takes pride in delivering exceptional service while keeping operations running smoothly behind the scenes. If you love problem-solving and creating memorable guest experiences, even in the quiet hours, we would love to meet you.
Requirements
- Excellent communication and math skills
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Strong written and verbal communication skills
- Exceptional customer service skills
Nice To Haves
- 2+ years of customer service or hospitality experience preferred
Responsibilities
- Warmly greet guests upon arrival, check them in, and provide helpful information to enhance their stay
- Process invoices, post checks to vendors and distribute employee checks
- Respond promptly to guest complaints, requests, and emergencies with professionalism and care
- Reconcile all accounts in a timely manner
- Verify that all end-of-day processes have been completed by other departments
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
Benefits
- Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
- Paid time off
- On-demand pay opportunities for instant pay between paychecks
- Leadership development program and growth opportunities
- Hilton Honors enrollment incentives
- GoHilton Team Member Travel Program with discounted rates across Hilton properties worldwide
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
