Night Auditor/Front Desk TownePlace Suites Venice by Marriott

Alliance Hearing IncVenice, FL
3d$17 - $18Onsite

About The Position

We are looking for a Night Auditor/Front Desk Agent to deliver exceptional guest service.  Outstanding customer service skills and a positive personality are a must! The ability to multi-task and problem-solve are essential qualities of a successful candidate.

Requirements

  • Fosse experience is a plus
  • Stand and walk for an extended period or for an entire work shift
  • Move, lift, and carry objects weighing less than or equal to 10 pounds without assistance
  • Capable on solving problems in a timely manner
  • Speak clearly and professionally with others, answering calls
  • Must be well organized and able to multitask efficiently
  • Must have good computer skills
  • Must be flexible and able to work weekends and holidays
  • Experience preferred but not required

Responsibilities

  • Checking guests in and out with a positive attitude and a smile.
  • Making reservations through the property management system.
  • Running daily reports.
  • Assisting guests with all requests.
  • Resolving guest issues.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address all guests' needs.
  • Thank guests with genuine appreciation.
  • Look for opportunities to maximize revenue and occupancy.
  • Perform other reasonable job duties as requested by supervisors.
  • Comply with Quality Assurance expectations and standards.
  • Ensure uniform & personal appearance are clean and professional.
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