Front Desk/ Night Auditor

DistroKissimmee, FL
$16 - $17Onsite

About The Position

We are redefining hospitality through modern design, intuitive technology, and warm, personalized service. We're not a typical hotel—we're a creative, forward-thinking space built for guests who appreciate style, comfort, and a seamless experience. If you're someone who loves connecting with people and creating memorable stays, this is the place for you.

Requirements

  • Previous front desk or customer service experience (hospitality preferred)
  • Strong communication skills and a calm, solutions-focused mindset
  • Ability to multitask and stay composed in a fast-paced environment
  • Familiarity with hotel systems
  • Flexibility to work mornings, evenings, weekends, and holidays if ever needed
  • A team-oriented attitude and a genuine passion for guest service

Nice To Haves

  • StayNTouch experience is a plus

Responsibilities

  • Greet guests warmly and handle check-ins and check-outs with professionalism
  • Manage reservations, room assignments, and guest communications (phone, email, in person)
  • Process payments, verify identification, and maintain accurate records
  • Resolve guest concerns with empathy and efficiency, escalating when necessary
  • Coordinate with housekeeping and maintenance to ensure room readiness
  • Promote hotel amenities, local attractions, and upsell services when appropriate
  • Maintain a clean, organized, and secure front desk area
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