Front Desk/ Night Auditor

Distro • Kissimmee, FL

4d • $16 - $17 • Onsite

About The Position

We are redefining hospitality through modern design, intuitive technology, and warm, personalized service. We're not a typical hotel—we're a creative, forward-thinking space built for guests who appreciate style, comfort, and a seamless experience. If you're someone who loves connecting with people and creating memorable stays, this is the place for you.

Requirements

• Previous front desk or customer service experience (hospitality preferred)
• Strong communication skills and a calm, solutions-focused mindset
• Ability to multitask and stay composed in a fast-paced environment
• Familiarity with hotel systems
• Flexibility to work mornings, evenings, weekends, and holidays if ever needed
• A team-oriented attitude and a genuine passion for guest service

Nice To Haves

• StayNTouch experience is a plus

Responsibilities

• Greet guests warmly and handle check-ins and check-outs with professionalism
• Manage reservations, room assignments, and guest communications (phone, email, in person)
• Process payments, verify identification, and maintain accurate records
• Resolve guest concerns with empathy and efficiency, escalating when necessary
• Coordinate with housekeeping and maintenance to ensure room readiness
• Promote hotel amenities, local attractions, and upsell services when appropriate
• Maintain a clean, organized, and secure front desk area

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed