Front Desk Night Auditor

Hilton Grand Vacations•Las Vegas, NV

3d•Onsite

About The Position

Hilton Grand Vacations is seeking a Front Desk Clerk Night Auditor to join their team at the Las Vegas timeshare resort on the north end of the Las Vegas Strip. This role is responsible for auditing, posting, and balancing daily transactions to ensure outstanding guest service and financial profitability. The resort features 1228 rooms with large multi-bedroom suites.

Requirements

High School diploma/GED
Proficient English language communication skills (verbal and written).

Nice To Haves

Associate’s Degree/College Degree
Customer service or similar related experience
Resort hospitality experience

Responsibilities

Auditing, posting, and balancing daily transactions.
Following audit procedures to balance daily revenue and expense transactions.
Identifying causes of out-of-balance situations and correcting errors.
Ensuring all charges are posted to the appropriate guest folio or master account.
Generating housekeeping reports and printing folios for departures.
Calculating account balance at month-end and submitting to accounting.
Compiling daily revenue reports and filing work.
Balancing day's charges and making necessary corrections.
Understanding principles of auditing, balancing, and closing out accounts.
Reporting unresolved problems with owners and guests to management.
Assisting other departments as needed and performing other duties as assigned.
Performing front desk agent duties, including check-in and check-out procedures.