Night Audit (Full-time)/Renaissance St. Louis Airport Hotel

StepStone HospitalitySt. Louis, MO
Onsite

About The Position

The Night Audit position at the Renaissance St. Louis Airport Hotel is a full-time role responsible for managing the hotel's financial operations during the night. This includes auditing daily revenue reports, balancing accounts, handling guest inquiries, and ensuring all financial documentation is accurate and properly filed. The role also involves assisting with front desk operations and maintaining a high standard of guest service.

Requirements

  • Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity, standing for extended period of time.
  • Hearing, writing, typing.
  • Minimum pulling of 20 pounds.
  • Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
  • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
  • Must have excellent mathematical and computer skills.
  • High school education and relevant training and experience required.
  • At least one year of relevant experience required.

Nice To Haves

  • Additional education preferred.
  • CPR training and first aid training preferred.
  • Additional language ability preferred.

Responsibilities

  • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and journals from all credit card and computer systems.
  • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
  • Make corrections and adjustments and handle any computer issues that may arise.
  • Ensure all reports and back-up vouchers are complete and filed properly.
  • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk and restaurant/bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
  • Communicate effectively with guests, vendors, and other associates.
  • Adhere to all applicable Federal, state, local, safety, and health standards.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, and telephone operator duties as needed.
  • Accurately report information.
  • Scrupulously follow all StepStone and hotel policies and procedures.
  • Other duties may be assigned by the immediate supervisor or General Manager.

Benefits

  • We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D.
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