Hotel Night Audit

BMI Hospitality Management • Lynnwood, WA

5d • Onsite

About The Position

The Embassy Suites by Hilton Seattle North Lynnwood is looking to hire a Night Auditor. This role involves providing exceptional guest service, managing guest accounts, and running necessary reports during the night audit process. The position requires flexibility in scheduling, including mornings, nights, weekends, and holidays.

Requirements

• Must be able to stand for extended periods of time
• Be outgoing and friendly
• Prior customer service experience is preferred

Responsibilities

• Provide exceptional guest service to all hotel guests
• Greet and check guests into and out of the hotel
• Handle all guest requests and/or concerns in a professional and courteous manner
• Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
• Run all necessary night audit reports
• Answer phones

Benefits

• Medical
• Dental
• Vision offered after qualification period
• Competitive performance bonuses - potential for up to $700 monthly
• 401k with match offered after qualification period
• Employee discounts at Hilton Hotels worldwide
• Washington State Paid Sick Leave
• Vacation time accrued based on hours worked
• Overtime pay for holidays worked - 10 holidays per year
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed