NextGen Career Coach (Multnomah and Washington Counties)

The Immigrant and Refugee Community Organization•Maywood Park, OR

1d•Hybrid

About The Position

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. The NextGen Youth Program is one of IRCO’s Workforce Development programs that prepares immigrant, refugee and other low-income youth for trainings in various high growth industries such as Healthcare, Construction, IT, and Advanced Manufacturing. It is a program funded through Worksystems Inc to provide career coaching, Work Readiness classes, and other activities for program youth and operates in Multnomah and Washington Counties. This position is part of the larger Workforce Development Department and joins over 45 skilled career coaches and employment services professionals. The NextGen Career Coach is responsible for providing extensive and enhanced services to the clients with on-ramps to employment pathways through training, work experiences and occupational coaching in targeted industries with the goal of securing career track employment and Education. The NextGen Career Coach will provide coaching to enhanced individualized, long-term guidance and coaching for participants as they work through a career plan including progression through training and into work experiences, employment, or long-term training. The NextGen Career Coach will be working with project partners and other IRCO programs to ensure youth are connected to a career pathway program within the department or connected with other IRCO resources as needed.

Requirements

Must possess a valid driver’s license and verification of current auto-insurance and have full use of an automobile during work hours.
Associate degree or equivalent combination of training and experience
Minimum 2 years of work experience

Nice To Haves

Ability to learn, understand, and explain the benefits, requirements, and eligibility criteria of a complex youth career development program
Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook and have the ability to use other software packages including internal and external e-mail/internet
Ability to learn and access WorkSource services and the ability to learn and maintain data entry using I-Trac software.
Ability to work autonomously and complete program objectives in a timely manner
Successful candidates must have ability to maintain positive working relationships with the agency, programs and with all community contacts
Have strong project and time management skills
Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments
Ability to meet multiple, sometimes conflicting deadlines with strong analytical and decision-making abilities
Ability to work in a fast-paced environment and make good judgments as it pertains to clients/customers and community partners
Ability to maintain a high level of confidentiality
Must have strong skills in decision making, interpersonal skills, conducting presentations, teamwork, problem analysis, creativity, negotiation, customer service, training/supervising, perform basic math (add, subtract, multiply and divide), perform basic programming (database setup, setting system defaults, some software modification) and independent judgment
Must be punctual, maintain a good attendance record, able to work flexible and variable hours
Must be able to use basic office equipment including computer, multi-line telephone, copy machine, fax machine and office
Ability to form good working relationships with immigrant and refugee youth
Ability to become knowledgeable about and give youth guidance about trainings and education leading to careers in construction, manufacturing, IT-technology, and healthcare
Ability to represent IRCO and the program professionally in diverse community settings
Ability to maintain efficient notes and records; ability to learn and use a data management system
Ability to work effectively and to solve problems with creativity and initiative; ability to collaborate with and within an established team
Strong intercultural and communication skills
Strong organizational skills
Strong analytical, problem-solving skills
Strong interpersonal skills
Communicate effectively in a professional manner verbally and in writing

Responsibilities

Outreach to and recruitment of low-income youth facing barriers to career development.
Connect with employers, navigate paid work experiences for the youth that are interested in gaining work experience.
Facilitate participation in the career exploration process to develop and successfully engage in a dynamic career plan. Manage a caseload of 30-40 youth.
Provide academic help to the youth that are pursuing secondary and post-secondary education
Provide individualized career coaching to help participants explore training options, build employability, and develop life skills.
Attain and apply expert knowledge of available training in various career fields.
With assistance from the Program Coordinator, learn and apply rules and criteria of client eligibility, allowable services and expenditures, and program outcome expectations.
Manage participant support services; follow program fiscal procedures.
Engage participants in job readiness activities that will address cultural and linguistic barriers to employment.
Assist participants with job search activities.
Develop a system to plan, monitor and document programs and participate in activities.
Link clients to community resources.
Complete data entry and case notes in a data management system in an accurate and timely fashion; keep confidential files.
Attend regular training provided by IRCO and funding agencies.
Learn and apply complex program rules and policies.
Coordinate with the Workforce team to deliver excellent client support and strong program performance.
Provide resource information for tutoring during occupational training or volunteer management as necessary.
Transport clients to and from group volunteering activities, work, and training site visits.

Benefits

Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long-term Disability Insurance
Flexible spending accounts