Newell Hall Student Assistant

University of Florida•Gainesville, FL

1d•Onsite

About The Position

Student Employees in this role support the operation of Newell Hall by assisting visitors and patrons, helping manage facility spaces and equipment, completing building rounds and cleaning tasks, and supporting opening and closing procedures. They respond to emergencies and building evacuations according to department procedures or instructions from building management. Student assistants provide professional customer service, share accurate information and campus resources, and represent Newell Hall, the Reitz Union, and the University of Florida. They participate in scheduled meetings, training, and evaluations and complete required onboarding training promptly. The position is part-time, requires a commitment of at least 10 hours per week, and pays $15.00 per hour. Availability is needed Monday through Thursday from 8 a.m. to 11 p.m. and Friday through Sunday from 8 a.m. to 8 p.m.; the role requires evening and weekend shift availability.

Requirements

Be a current University of Florida degree-seeking student registered for at least 6 credit hours per semester.
Be eligible to work on campus and maintain a 2.0 grade point average.
Commit to working at least 10 hours per week; student employment is part-time, up to 20 hours per week.
Be available to work evening shifts and all day on weekends.
Demonstrate professionalism, dependability, initiative, and a willingness to learn in a fast-paced, team-oriented environment.

Nice To Haves

Previous customer service experience.
Proficient verbal and written communication skills.
Professionalism, dependability, and timeliness.
Availability for early morning, evening, and weekend shifts.
CPR and First Aid certification, or willingness to obtain certification.

Responsibilities

Respond to and assist with emergency situations and building evacuations according to department procedures or instructions from building management staff.
Provide exceptional customer service while maintaining professionalism.
Represent Newell Hall, the Reitz Union, and the University of Florida by providing accurate information and campus resources.
Participate in scheduled meetings, trainings, and evaluations.
Greet and assist visitors with directions throughout Newell Hall, campus, and other destinations.
Help manage facility spaces and equipment, and promptly report and help resolve facility-related concerns.
Distribute and manage check-out study materials for patrons.
Complete rounds of assigned spaces, restock supplies, clean spaces, and perform other assigned tasks.
Assist patrons with lost and found items as needed.
Provide shift reports covering daily activities, supplies used, and related information.
Assist with building opening and/or closing procedures.
Complete all required training promptly after hiring.
Perform other duties as assigned.