New Vehicle Sales Manager

Wagner Subaru•Fairborn, OH

3d•Onsite

About The Position

Wagner Subaru is seeking a New Vehicle Sales Manager & Leadership Development Coach to lead, develop, and elevate a high-performing new vehicle sales team. This is an opportunity for a process-driven, people-focused leader who wants to build a stronger team, improve customer outcomes, grow market share, and develop future dealership leaders. The ideal candidate combines sales management discipline with coaching, recruiting, accountability, operational improvement, and change leadership. Wagner Subaru has built its reputation through exceptional customer relationships, a one-touch sales process, strong employee development, community involvement, continuous improvement, leadership stability, and long-term thinking. They believe great dealerships are built by great people and are committed to developing leaders who create opportunities for others while delivering exceptional business results.

Requirements

Process-driven, people-focused leader
Combines sales management discipline with coaching, recruiting, accountability, operational improvement, and change leadership.
Comfortable coaching, holding people accountable, recruiting talent, and leading change professionally.
Understands that documented processes, consistent follow-up, and daily discipline create scalable performance.

Nice To Haves

Sales leader who enjoys developing people, building systems, improving processes, and creating results through accountability and coaching.
Believes leadership is measured by both results and the growth of the people you lead.

Responsibilities

Lead and coach the new vehicle sales team to consistent performance.
Build documented processes that improve accountability, customer experience, and sales execution.
Recruit, train, retain, and develop future leaders within the dealership.
Use CRM, inventory, customer retention, and performance scoreboards to drive measurable results.
Lead change professionally while building team buy-in and long-term ownership.
Recruit, interview, hire, onboard, coach, and retain sales professionals.
Conduct regular one-on-one coaching, training, role-play, performance reviews, and development planning.
Identify high-potential employees and build a bench of future managers, trainers, and mentors.
Lead new initiatives by communicating the reason for change, setting clear standards, and managing resistance professionally.
Improve sales, CRM, follow-up, appointment-setting, and customer communication processes.
Drive adoption of new standards through coaching, accountability, reporting, and follow-through.
Develop, maintain, train, and enforce written sales department procedures.
Improve Road to the Sale execution, lead handling, delivery, follow-up, and customer retention processes.
Support dealership and manufacturer standards through consistent documentation, training, and accountability.
Maintain an active recruiting pipeline inside and outside the automotive industry.
Conduct interviews, evaluate candidates, support onboarding, and build referral and community recruiting relationships.
Maintain staffing levels needed to achieve sales, service, and customer experience goals.
Identify high-potential employees.
Create succession plans.
Develop future Sales Managers.
Develop future F&I Managers.
Develop future trainers and mentors.
Build organizational bench strength.
Support internal promotions whenever possible.
Achieve monthly sales objectives while improving sales efficiency, closing percentage, appointment show rate, and customer retention.
Manage showroom opportunities, Save-A-Deal routines, salesperson performance, and service-to-sales conversion opportunities.
Use daily coaching, visible scoreboards, and disciplined follow-up to improve results without sacrificing customer experience.
Monitor lead response times, CRM activity, follow-up quality, and opportunity management daily.
Review phone, internet, and showroom performance to identify coaching opportunities.
Maintain clear reporting and hold the team accountable to agreed activity and communication standards.
Manage inventory awareness, day’s supply, aging units, pricing consistency, dealer trades, and merchandising effectiveness.
Use daily stock walks and market data to support inventory turn, customer demand, and market share growth.