New Trucks Sales Coordinator

TEC Equipment, Inc. • Des Moines, WA

3d • $25 - $38 • Onsite

About The Position

The Sales Coordinator supports the Sales team by coordinating sales activities, assisting the branch with Accounts Payable/Accounts Receivable, and managing other operational aspects. This role is responsible for supporting sales staff throughout the customer relationship process, aiming to maintain or increase departmental sales. Key duties include assisting with inventory management, sales transactions, and customer follow-up. The position requires a proactive approach to improving departmental performance and contributing to the dealership's overall success. TEC Equipment emphasizes a value proposition of Convenient Access, Premium Products, and being the largest full-service dealership in the West, committed to being every customer’s Best Business Partner. Embodying this value proposition in all customer interactions is crucial for success in this role.

Requirements

• Minimum two years’ experience in fast-paced administrative support role
• Proficient with office equipment (e.g., fax machines, copiers, phone systems, etc.) and computer programs (e.g., MS Office Word and Excel, etc.)
• Excellent phone etiquette, professional demeanor, and customer service skills
• Strong organizational skills and ability to maintain organized files and multi-task successfully
• Valid driver's license and ability to meet insurance requirements

Nice To Haves

• Experience within heavy duty equipment industry preferred

Responsibilities

• Work with Sales teams to build a strong customer pipeline; establish and accurately maintain customer accounts and contact lists on a daily basis; ensure all customers understand TEC Equipment’s value proposition including how, where, and when they can utilize our services, and why they should.
• Track and record all inbound equipment inventory including coordinating shop work to make equipment line ready.
• Review and code invoicing from the original equipment manager (OEM) and ensure timely processing through central accounting.
• Review and follow-up all OEM related receivables to ensure timely receipt of payment for all secondary requests for sales allowance and other related receivables.
• Work with OEM National Accounts team to invoice all sales transactions, track, and coordinate delivery of units to ultimate customer destination through several dealer groups and ensure timely flooring payoff of sold units.
• Monitor recovery from and/or additional payments required to the OEM for all residual transaction differences.
• Offer superior level of service to customers and maintain all standards according to company policy in order to ensure TEC is recognized for A+ customer satisfaction.
• Proactively provide up-to-date status of service, pricing, leasing options, and new product release launches; proactively update customers on product changes and modifications.
• Be authentic in a desire to help customers and seek out opportunities to surprise the customers with a higher level of service than they have seen before.
• Coordinate booking of all monthly equipment transactions including review of gross profit sheets and ensure transactions record smoothly through accounting.
• Attend training, departmental meetings, and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on changes, industry trends and technological advances.

Benefits

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed