New Store Operations Coordinator

Hot Topic & BoxLunch • City of Industry, CA

3d • $20 - $24

About The Position

The New Store Operations Coordinator provides administrative and functional support to the Store Operations department and helps plan and execute New Store Opening (NSO) initiatives, including grand openings, relocations, remodels, and store closures. The role coordinates NSO materials and schedules, communicates with project managers and field teams, supports training and marketing collateral, and helps ensure new store opening activities are completed accurately and on time.

Requirements

• At least 6 months of experience in a support capacity, preferably in a retail environment.
• High school diploma or GED.
• Excellent technical writing skills for maintaining training materials.
• Knowledge of Microsoft Office Suite applications, Outlook, PowerPoint, Excel, Photoshop, InDesign, and Adobe Creative Suite is preferred.
• Dedication to meeting internal and external customer requirements and responding promptly and thoroughly to requests.
• Strong communication skills, including the ability to work in a team, give honest and direct feedback, and communicate clearly and professionally verbally and in writing.
• Ability to meet deadlines, prioritize appropriately, adapt to change, and maintain composure under pressure.
• Accountability for results, proactive handling of obstacles, and problem-solving skills.
• Ability to sit, stand, bend, and lift or move up to 50 pounds.

Nice To Haves

• Associate’s degree.
• New Store Opening (NSO) experience.
• Basic training knowledge and skills.
• Knowledge of Microsoft Office Suite applications, Outlook, PowerPoint, Excel, Photoshop, InDesign, and Adobe Creative Suite.

Responsibilities

• Audit and maintain stock of items required for New Store Opening boxes and recommend purchases to the New Stores Manager.
• Pack and mail New Store Opening boxes for all brands, follow delivery schedules, and communicate tracking and delivery dates to project managers.
• Serve as the primary communication point for new store grand opening event details.
• Evaluate the efficiency of New Store Opening box materials and processes and make adjustments as needed.
• Work with the New Stores Manager to ensure timely receipt of New Store Opening incentives.
• Assist with planning, creating materials, and scheduling new store opening manager training.
• Work with cross-functional partners to verify new store marketing collateral before execution.
• Work with field teams to obtain clear, accurate images of new store storefronts for use by all departments.
• Perform other job duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED