About The Position

A Leading US-based web solutions company is hiring a New Relic Implementation Specialist with strong hands-on expertise in application performance monitoring, infrastructure monitoring, and end-to-end observability within banking or financial services environments.

Requirements

  • 6–10 years of relevant experience in IT monitoring, observability, application performance management, or related technical roles.
  • Strong hands-on experience implementing New Relic APM and infrastructure monitoring.
  • Proven implementation experience in banking or financial services environments.
  • Practical expertise in end-to-end observability and distributed application monitoring.
  • Experience with AIOps, anomaly detection, event correlation, and root cause analysis.
  • Knowledge of predictive alerting and automated remediation workflows.
  • Experience supporting and troubleshooting applications in production environments.
  • Strong analytical, problem-solving, and incident management skills.
  • Ability to work independently and collaborate with cross-functional technical teams.

Responsibilities

  • Implement, configure, and maintain New Relic APM and infrastructure monitoring solutions.
  • Design and implement end-to-end observability across applications, infrastructure, and distributed systems.
  • Configure monitoring dashboards, alerting policies, and performance metrics to ensure system reliability.
  • Implement AIOps capabilities, anomaly detection, and event correlation to identify potential issues proactively.
  • Perform root cause analysis (RCA) and troubleshoot application and infrastructure performance issues.
  • Develop predictive alerting strategies to detect potential production incidents before they impact business operations.
  • Implement automated remediation workflows to reduce manual intervention and improve incident response.
  • Collaborate with application, infrastructure, DevOps, and production support teams within complex banking environments.
  • Ensure monitoring solutions align with banking production requirements, operational standards, and service reliability objectives.
  • Continuously optimize observability configurations and monitoring practices.
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