New Product Specialist

AAA Mountain West Group•Oroville, CA

11d•$26 - $31•Onsite

About The Position

The New Product Specialist drives sales and provides outstanding service by matching Members with AAA’s product offerings. This is a full-time, onsite position at the Oroville branch. Rotating Saturday shifts are required. The stated pay is $25.80 per hour plus commission; starting rates vary by region, with ranges from $25.80 to $30.75 per hour. The role is subject to an incentive plan that includes commissions, and most employees are expected to earn between $0 and $15,000 in annual incentives, contingent on performance.

Requirements

High school diploma or GED.
1–2 years of work experience; inside or outside sales experience is preferred.
Proven inside or outside sales experience, including the ability to upsell and close.
Lead generation and proactive prospecting skills.
Strong cold-calling and follow-up skills.
Confidence in negotiating and building value for Members and customers.
Sales and service skills, including the ability to interact face-to-face with new, prospective, and existing Members.
Ability to multitask in response to requests, requirements, and Member and team member expectations.
Genuine passion for sales and helping clients succeed.
Good computer skills, reading ability, and basic arithmetic skills.
Good written and verbal communication skills, in person and over the phone.
Ability to accept feedback and adjust course as necessary.

Nice To Haves

Experience working with sales and service standards and goals.
Current, valid driver’s license with a clean driving history.
Bonding and fingerprinting may be required.

Responsibilities

Actively promote cross-sales referrals, sales, and branch promotions.
Engage with customers to identify the most suitable product offerings.
Approach incoming customers and serve as the branch subject matter expert for new products and bundle offerings.
Communicate AAA’s new products and value propositions to team members.
Achieve assigned monthly sales goals.
Follow up consistently by phone and email on leads and unsold quotes, and make outbound calls for lead generation.
Work with branch team members to generate referrals.
Promote products and services to achieve individual goals in support of organizational goals and objectives.
Overcome obstacles that create barriers to team member or branch efforts.
Identify process improvement opportunities and propose solutions.
Act as an agent for change while promoting AAA’s guiding principles and core values.
Exhibit AAA’s guiding principles and core values.

Benefits

401(k) matching: dollar-for-dollar company match up to 6% of eligible earnings per pay period.
Medical, dental, and vision benefits.
Wellness program.
Paid holidays.
Paid time off accrued monthly.
Depending on position, an additional 24 hours per year may be earmarked for volunteer activities.
AAA Classic Membership at no cost.
AAA product discounts.
Tuition reimbursement program.
Opportunity to participate in an AAA discretionary annual incentive plan or other incentive plans, depending on position.