New Product Sales Specialist - $30.75/hr + Commissions!

AAA Mountain West Group • Daly City, CA

2d • $26 - $31 • Onsite

About The Position

The New Product Sales Specialist drives sales and provides outstanding service by matching Members with AAA’s product offerings. This is a full-time, onsite role at AAA Daly City, and Saturday work is required. The position promotes new products, bundles, cross-sales, referrals, and branch promotions while working toward monthly sales goals. Compensation ranges from $25.80 to $30.75 per hour, plus commissions through an incentive plan; most employees are expected to earn $0–$15,000 in annual incentives, contingent on performance.

The role engages prospective and existing customers, identifies suitable product offerings, communicates product value, and serves as a branch subject matter expert on new products and bundles. It also involves lead generation, outbound calls, follow-up on leads and unsold quotes, collaboration with branch team members, and identifying process improvements. The position requires strong sales, service, communication, and computer skills, as well as the ability to adapt to feedback and changing customer and team needs.

Work takes place in office environments and may involve standing, walking, or sitting at a desk, table, or computer workstation for extended periods. Travel to meetings or conferences and work at one or more locations in a defined service area may be required. Personal computer use accounts for approximately 50–80% of the job.

Requirements

• High school diploma or GED.
• 1–2 years of work experience; inside or outside sales experience is preferred.
• Proven inside or outside sales experience, with the ability to upsell and close.
• Lead generation and proactive prospecting skills.
• Strong cold-calling and follow-up skills.
• Confidence negotiating and building value for Members and customers.
• Sales and service skills, including the ability to interact face-to-face with new, prospective, and existing Members.
• Ability to multitask in response to customer, Member, and team member requests and expectations.
• Passion for sales and helping clients succeed.
• Good computer skills, including reading and basic arithmetic.
• Good written and verbal communication skills, both in person and over the phone.
• Ability to accept feedback and correct course as necessary.

Nice To Haves

• Experience working with sales and service standards and goals.
• A current, valid driver’s license with a clean driving history.

Responsibilities

• Actively promote cross-sales referrals, sales, and branch promotions.
• Engage customers to identify the most suitable product offerings.
• Approach incoming customers and serve as the branch subject matter expert for new product and bundle offerings.
• Communicate AAA’s new products and value propositions effectively to team members.
• Achieve assigned monthly sales goals.
• Follow up consistently by phone and email on leads and unsold quotes, and make outbound calls for lead generation.
• Work with branch team members to generate referrals.
• Promote products and services to achieve individual goals and support organizational goals and objectives.
• Overcome obstacles that hinder team member or branch efforts.
• Identify process improvement opportunities and propose solutions.
• Act as an agent for change while promoting AAA’s guiding principles and core values.
• Exhibit AAA’s guiding principles and core values.

Benefits

• AAA discretionary annual incentive plan or other incentive plans, depending on position.
• 401(k) with a dollar-for-dollar company match up to 6% of eligible earnings per pay period.
• Medical, dental, and vision benefits.
• Wellness program.
• Paid holidays.
• Paid time off accrued monthly; depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Free AAA Classic Membership.
• AAA product discounts.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED