New Patient Coordinator
Cancer Specialists LLC•St. John's, Saint Johns, FL, US, FL
•Onsite
About The Position
Cancer Specialists of North Florida is recruiting for an experienced New Patient Coordinator for their busy Ascension St. Johns Office. The New Patient Coordinator is responsible for scheduling all new patient appointments and tests efficiently and in a timely manner, serving as a liaison between the patient and medical staff.
Requirements
- High School Diploma or Equivalent
- Minimum of one (1) year office experience, preferably in a medical office setting
Responsibilities
- Obtains demographic and insurance information on all new patients, including a copy of the patient’s insurance cards and current driver’s license.
- Registers all new patients into the system and prepares/organizes new patient charts.
- Confirms insurance verification and eligibility for all new patients, obtains pre-authorization of services and/or referrals.
- Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays, and financial obligations.
- Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary.
- Sets up financial arrangements with patients as necessary.
- Schedules new patients in the computer system according to physician and/or office guidelines, and cancels/reschedules appointments as needed, notifying appropriate personnel.
- Obtains and enters all authorization and correspondence relating to referrals in patient charts and computer.
- Schedules outpatient appointments/testing and hospital admission upon request for new patients, obtaining necessary pre-certification.
- Handles new patient referrals, gathers necessary information, assigns patient account numbers, and schedules appointments.
- Assists new patients with researching and obtaining community resources such as housing, transportation, drugs, pharmaceutical supplies, and financial resources.
- Follows through with patients from the initial referral to ensure all paperwork is acceptable for clinical staff.
- Performs other duties as assigned.
Benefits
- Salary is commensurate with experience and qualifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
