New Patient Coordinator (Hillside)

Orthodontic Experts LTDHillside, IL
Onsite

About The Position

Orthodontic Experts is seeking passionate individuals to join their team and deliver exceptional patient care. With a strong focus on transforming smiles and community impact, the organization values accountability, continuous improvement, inclusion, integrity, respect, teamwork, and transparency. This role offers an opportunity for career growth within a purpose-driven, patient-centered organization.

Requirements

  • High School Diploma/ GED
  • Ability to work independently and in a team setting.
  • Computer skills
  • Ability to travel & transport self to other practice locations.
  • Minimum 6 months Chairside experience.
  • Travel to GLE, AVO, JOL

Responsibilities

  • Greeting new patients and welcoming them to the practice.
  • Taking records (pictures and x-rays) for treatment planning.
  • Taking clear x-rays.
  • Taking clear photos.
  • Taking accurate scans for retainers.
  • Assisting in sterilizing equipment.
  • Maintaining a clean working environment.
  • Working with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off”.
  • Assisting in meeting and/or exceeding monthly and annual clinic goals.
  • Covering topics such as payment options and providing general information regarding insurance coverage as it relates to orthodontics.
  • Performing all duties and responsibilities of the role, including administrative tasks, when traveling to another clinic.
  • Participating in Marketing Events.
  • Other tasks as assigned.

Benefits

  • Paid Training
  • Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
  • Clinical Bonuses
  • Paid Time Off
  • Holiday Pay
  • Medical, Dental, Vision, and Life Insurance
  • Accident Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Pet Insurance
  • Tuition Assistance Program
  • Identity Theft Protection
  • MetLife MetLaw Legal Insurance
  • Transit Reimbursement - Commuter Account
  • Free and discounted Orthodontic Treatments
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