New Home Specialist
Tri Pointe Homes Holdings, Inc.•Lake Mary, FL
•Hybrid
About The Position
Tri Pointe Homes Orlando is looking for an experienced, enthusiastic individual to join our talented group as a New Home Specialist. This position generates and responds to online leads and inquiries with the goal of scheduling appointments and ultimately achieving sales.
Requirements
- 3+ years sales experience, new home sales, or resale experience preferred
- Real estate license, if required by state law.
- Current working knowledge of homebuilding and the residential real estate industry.
- Familiarity with SalesForce or another similar customer relationship management (CRM) system.
- Familiarity with JD Edwards.
- Proficient in Microsoft applications including Outlook, Word, and Excel.
Nice To Haves
- Bachelor’s degree in Sales and/or Marketing preferred.
Responsibilities
- Proactively connects with potential prospects and Realtor inquiries with the intent to drive traffic to communities.
- Answers general phone and web inquiries and ensures that all leads are responded to on time, per Company expectations.
- Proactively reaches out to active prospects with the intent to set appointments with the field New Home Advisors in specific communities (recent/previous traffic, interest lists, etc.).
- Sets and confirms appointments to visit the community sales offices with appropriate follow-up as needed.
- Adds new prospect information into SalesForce CRM and maintains/updates relevant information until the lead is transferred to a community New Home Advisor. This includes updating notes as customers respond to emails and calls.
- Generates workflow letters by the community in SalesForce CRM.
- Tracks online conversion ratios (appointments/sales, leads/converted appointments, appointments made/appointments kept) and reports information to the management team.
- Collects and responds to realtors and public event RSVPs. Relays timely and important information to management and community New Home Advisors leading up to specific events.
- Maintains current knowledge of all available products, inventory, events, etc.
- Visits all communities monthly to maintain knowledge, updated photography, driving directions, and other community specifics.
- Attends and actively participates in sales meetings.
- Other duties as assigned.
Benefits
- Great Place to Work Certified Company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
