New Home Quality Reviewer

2M Quality•New Cumberland, PA
•Onsite

About The Position

The New Home Quality Reviewer evaluates newly built homes from a customer's perspective, checking the finished construction for defects in workmanship, quality, completeness, consistency, and professionalism. Reviews take an average of 1 to 1.5 hours. The reviewer drives to construction sites and completes reviews on their scheduled day, starting anytime between 8:00 a.m. and 3:30 p.m. Reports are submitted electronically on site after the review and no later than 5:00 p.m. Review results are entered into an online database using the reviewer's own tablet; training on the reporting process is provided. Reviewers do not need to walk on roofs or in attics, and no tools, lights, or ladders are used. This is a part-time, 1099 position. Reviewers must be available four to five days per week, Monday through Friday, for partial and sometimes full days. Days off must be provided to the scheduler a week or more in advance, except in emergencies. Work is paid per completed review, with drive time unpaid. Management will group work orders when possible to reduce driving between stops.

Requirements

  • Be available four to five days Monday through Friday for partial and sometimes full workdays.
  • Own a cellular-enabled tablet from model year 2020 or newer.
  • Have blue painter's tape and a hard hat; the hard hat must be worn on site.
  • Have access to email while in the field, through a tablet or phone.
  • Be able to connect to the internet via Wi-Fi.
  • Have experience using a mobile device and be able to resolve minor technical issues in the field.
  • Be able to drive to construction sites around the area; drive time is not compensated.
  • Be detail-oriented, thorough, and consistent, with the ability to recognize home defects from a buyer's viewpoint.
  • Be reliable and able to complete work on the scheduled day between 8:00 a.m. and 5:00 p.m.
  • Be able to work unsupervised.

Nice To Haves

  • Residential construction experience.
  • General contractor, superintendent, or project manager background.
  • Familiarity with punch-list writing or general quality control/quality assurance principles.
  • Home renovation or remodeling experience.
  • Familiarity with fit-and-finish reviews or homeowner warranty walkthroughs.

Responsibilities

  • Drive to construction sites and conduct quality reviews on the scheduled day.
  • Evaluate finished construction from a customer's perspective for defects in workmanship, quality, completeness, consistency, and professionalism.
  • Enter review results online using a personal tablet while on site.
  • Submit the electronic report on site upon completion and no later than 5:00 p.m.
  • Work independently and provide thorough, consistent reviews.
  • Provide days off to the scheduler at least a week in advance, except in emergencies.
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