New Case Coordinator

Jacoby & Meyers•Los Angeles, CA

1d•Remote

About The Position

Jacoby & Meyers is the nation's pre-eminent law firm protecting consumers since 1972. We are currently seeking a smart and determined candidate to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Requirements

Strong organizational skills
Excellent written and verbal communication skills
Must have the ability to be empathetic yet persuasive
Confident
Must be eligible to work in the U.S.

Responsibilities

Refer client to medical treatment such as physical therapy or chiropractor
Confirm client has scheduled an appointment with medical provider
Obtain/reconfirm necessary details of how the incident occurred
Research incident details and location when client does not have much information about incident
Report incident to all parties' insurance companies and obtain claim information
Review documents received from investigator and entered data into ACT
Process a minimum of 125 cases out of intake to case management
Ensures that all retainer documents are properly signed and filed
Continues proper follow up with clients to ensure receive all relevant information on a daily basis
Send referral communication email to firms we are referring lead to and update ACT with client information
Meet in person with clients that will be coming into office to sign up.
Review file and send SR1 when needed
Send Letters of Representation to all parties' insurance companies
Save all documents and photos to client folder and ensure they are properly labeled
Draft and send subout out letter for clients that have a prior attorney
Build strong rapport with clients
Make great first and lasting impression on clients