New Business Administrator
GroupSource LP•Calgary, AB
•CA$45,000 - CA$50,000•Hybrid
About The Position
The New Business Administrator is responsible for setting up new client accounts and delivering exceptional customer service. This role sits at the heart of the client onboarding experience, ensuring new business is processed accurately and efficiently from day one. This is a hybrid role based out of our Calgary, AB office, working a combination of days in office and from home.
Requirements
- Strong keyboarding skills with number-pad familiarity and a minimum typing speed of 40 wpm with minimal errors
- Proficiency in Microsoft Office
- Strong command of the English language, both written and oral
Nice To Haves
- Completion of post-secondary education is an asset
- Experience in the group benefits industry is an asset but not a requirement
Responsibilities
- Sets up accounts for new clients in WEBS and CRM and processes new account information within Service Level Agreements (SLAs)
- Reviews submitted new business paperwork to ensure it is complete and ready for processing
- Identifies errors or omissions on enrollment information and works with the Client Service Coordinator as needed for correction
- Completes plan design set up on claims payment systems
- Communicates effectively with internal and external stakeholders
- Contributes to the continuous improvement of business processes
- Other duties as the organization requires
Benefits
- Flexible work options
- Comprehensive group benefits
- Retirement savings plans
- Health and fitness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
