Nevada Operations Supervisor

Burning Man•Reno, NV

2d•Hybrid

About The Position

The Nevada Operations (NVO) Supervisor serves as a strategic and administrative partner to the NVO leadership team, helping ensure alignment across people, projects, operations, and organizational priorities. This role is designed for someone who can build trust, create operational clarity, and take increasing ownership over key initiatives. As the organization grows, the position offers the opportunity to evolve into a broader operational leadership role, serving as a critical second-in-command and shaping the future of the Nevada Operations team. In this highly collaborative and fast-paced role, the NVO Supervisor provides operational and administrative support across a wide range of Nevada Operations functions. This position helps maintain organizational momentum by coordinating communications, supporting cross-departmental collaboration, assisting with operational planning and event coordination, and helping facilitate the systems and processes that support both day-to-day operations and long-term goals across Gerlach, Black Rock Station, and Black Rock City. The ideal candidate is exceptionally organized, adaptable, and proactive, with strong judgment and a high degree of professionalism, integrity, and discretion. They are a skilled communicator and problem-solver who can manage competing priorities, anticipate operational needs, and build collaborative relationships across departments while contributing to a culture of accountability, trust, and teamwork. This is a regular, full-time role, located in Reno or Gerlach, Nevada. If located in Reno, frequent travel to Gerlach will be required.

Requirements

Live near or in Gerlach
3-5 years of administrative support experience
3-5 years of management experience
Ability to be flexible and adjust work schedule as needed, specifically around the Burning Man event held in Nevada
Lead by example, motivate, have strong interpersonal skills and a high level of emotional intelligence
Confidentiality is a must
Versatile and strong computer skills
Experience using Google Suite and Asana
Dedicated to upholding the principles of behavior and ethics and acting in accordance with Burning Man Project’s staff policies
Valid driver’s license and a good driving record

Nice To Haves

It is helpful if the candidate has previously been to Burning Man and/or is familiar with its culture
Experience in a collaborative decision making workplace
Work experience in customer service
Ability to maintain a sense of urgency around projects/tasks with all related parties to drive them to completion
Willingness to learn and proactively ask clarifying questions
If you have gained the necessary experience to succeed in this role and have acquired this experience in other ways, we encourage you to apply and share all relevant experience in your application

Responsibilities

Developing annual budgets based on project scopes
Defining spending guidelines for departmental managers
Preparing business justifications for high-level budget variances
Creating cohesive Nevada Operations (NVO) communication strategies centered around the infrastructure of care, feeding, and transport for the event's entire workforce
Driving the leadership, training, and cultural alignment of staff and volunteers across multiple departments
Aligning infrastructure with external production branches like the Department of Public Works (DPW) to integrate municipal and event operations
Retaining authority directly over multi-departmental program participant decisions and organizational scope under the general direction of the Associate Director
Determining department structure, interviewing candidates, and selecting senior staffing heads for specialized operational sub-units (kitchens, saloons, transport)
Navigating applicant tracking tools like JazzHR, reviewing baseline applications, and coordinating interview calendars
Performing routine tracking, regular monitoring of expenses, and processing weekly/monthly reviews of financial line items using tools like Procurify and Expensify
Reviewing and approving operational bills for equipment, verifying materials, and processing standard vendor payments
Creating, publishing, and maintaining physical Standard Operating Procedures (SOPs), process manuals, and job descriptions for seasonal teams
Passing standard operational updates about menu timings, events, and transit shuttle paths down to the ground staff through communication loops like Slack and the Compass
Attend Burning Man staff and departmental meetings as requested
Support the Gerlach Office as needed, including assisting staff and visitors at the front desk
Perform other duties and special projects as assigned
Assists in the creation, publishing, and maintenance of process documentation related to their assigned duties
Helps acculturate and educate junior staff in Burning Man culture and business processes
Collaborates with the education team to develop training materials in their area of expertise, as requested
Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes

Benefits

Health benefits: medical, dental, vision insurance for employees and dependents
Long term disability and life insurance
401k retirement plan with voluntary employee contribution
Accrued vacation and sick time: Up to 10 days vacation per 12 months on assignment
Additional annual paid time off in accordance with policy guidelines; 7 paid holidays annually, in addition to paid office closure during December 24th - January 1st
Paid parental and bonding leave
Communications benefits for remote employees; reimbursement of up to $120/month for home office internet and phone expenses
Commuter benefit program
Mental health support, life coaching, financial and legal consultation services through our employee assistance program
Professional development fund along with unique leadership and learning opportunities
Equipment and tools necessary to succeed in a remote friendly workplace