Networking - Datacenter Operations Technician

Hewlett Packard Enterprise•Herndon, VA
•$31 - $72•Hybrid

About The Position

Hewlett Packard Enterprise is seeking a Networking - Datacenter Operations Technician to support lab operations. The role requires proficiency in basic networking, equipment installation, provisioning, and maintenance. The technician will work with networking and datacenter equipment, support end users and Sales Engineers, and build network topologies for Field Sales Teams. The position is described as hybrid, with an average requirement of two days per week in an HPE office; the posting also states that an onsite full-time, 40-hour work week is required. Occasional business travel may be requested. Qualified candidates will have experience with equipment installation and handling, server hardware, cabling, and network appliances. A bachelor's degree in network communications management or equivalent is preferred; three years of field technician or datacenter technician experience is also acceptable.

Requirements

  • Experience using power tools and cage nuts, and ability to handle equipment weighing 50 pounds or more in conjunction with server lift tools.
  • Knowledge of and experience with server hardware and installation, including 4-post rail kits and virtual consoles.
  • Knowledge of and experience with Ethernet cabling and commonly used industry transceiver standards and types, including SMF, MMF, MTP/MPO, CAT6-RJ45, 1Gbe–800Gbe optical standards, DAC, and AOC.
  • Experience with the physical setup and provisioning of network appliances, including switches, routers, and firewalls.
  • Solid communication skills and proficiency in English.
  • Bachelor's degree in network communications management or equivalent, or three years of field technician or datacenter technician experience.
  • Ability to work a 40-hour onsite work week.

Nice To Haves

  • Prior experience with datacenter, enterprise, server, storage, and telco networking equipment.
  • Administrative experience with CentOS, RedHat, Debian, and other Linux distributions.
  • Administrative experience with Windows and VMware.
  • Experience with network testers such as IXIA and Spirent.
  • Knowledge of standard network protocols, including TCP/IP, UDP, dynamic routing protocols, SSH/SCP/SFTP, DNS, NFS, LDAP, CIFS, SMTP, SNMP, and DHCP.
  • Bachelor's degree in network communications management or equivalent.

Responsibilities

  • Process inbound and outbound shipments.
  • Update and maintain the lab inventory database (Netbox).
  • Install, configure, and maintain routers, switches, servers, PDUs/CDUs, and console servers.
  • Provide end-user support for device troubleshooting, diagnosis, and resolution.
  • Build small- to large-scale network topologies for Field Sales Teams.
  • Assist users with building and provisioning virtual machine guests in vCenter/ESXi, KVM, and Proxmox environments.
  • Provide live support and assistance for Sales Engineers during customer presentations.

Benefits

  • A comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
  • Career development programs to help employees reach their career goals.
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