Networking - Datacenter Operations Technician

Hewlett Packard Enterprise • Herndon, VA

2d • Hybrid

About The Position

Hewlett Packard Enterprise is seeking a Networking - Datacenter Operations Technician to support lab operations. The role involves handling shipments and inventory, installing and maintaining networking and datacenter equipment, supporting users with device troubleshooting, and building network topologies for Field Sales Teams. The technician also assists with virtual machine provisioning and provides live assistance to Sales Engineers during customer presentations.

The posting describes the role as hybrid, with an average requirement of two days per week at an HPE office, and also states that an onsite full-time work week of 40 hours is required. Occasional business travel may be requested. The expected Virginia base hourly salary range is USD 31.35–72.36; actual offers may vary based on location, experience, education, training, and skill level. Variable incentives may also be offered.

Requirements

• Experience using power tools and cage nuts, and ability to handle equipment weighing 50 pounds or more with server lift tools.
• Knowledge and experience with server hardware and installation, including 4-post rail kits and virtual consoles.
• Knowledge and experience with Ethernet cabling and commonly used industry transceiver standards and types, including SMF, MMF, MTP/MPO, CAT6-RJ45, 1Gbe–800Gbe optical standards, DAC, and AOC.
• Experience with physical setup and provisioning of network appliances such as switches, routers, and firewalls.
• Solid communication skills and proficiency in English.
• Ability to work an onsite full-time work week of 40 hours.
• A bachelor's degree in network communications management or equivalent is preferred; alternatively, three years of field technician or datacenter technician experience is acceptable.

Nice To Haves

• Prior experience with datacenter, enterprise, server, storage, and telco networking equipment.
• Administrative experience with CentOS, RedHat, Debian, and other Linux distributions.
• Administrative experience with Windows and VMware.
• Experience with network testers such as IXIA and Spirent.
• Knowledge of standard network protocols such as TCP/IP, UDP, dynamic routing protocols, SSH/SCP/SFTP, DNS, NFS, LDAP, CIFS, SMTP, SNMP, and DHCP.
• Bachelor's degree in network communications management or equivalent.

Responsibilities

• Process inbound and outbound shipments.
• Update and maintain the lab inventory database (Netbox).
• Install, configure, and maintain routers, switches, servers, PDU/CDUs, and console servers.
• Provide end-user support for device troubleshooting, diagnosis, and resolution.
• Build small- to large-scale network topologies for Field Sales Teams.
• Assist users with building and provisioning virtual machine guests in vCenter/ESXi, KVM, and Proxmox environments.
• Provide live support and assistance for Sales Engineers during customer presentations.

Benefits

• A comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
• Career development programs designed to help employees reach their career goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level