Network Technician

Johns Hopkins Medical Management CorporationColumbia, MD
Onsite

About The Position

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Howard County Medical Center in Columbia, MD is hiring for a Network Technician.

Requirements

  • High School Diploma or GED is required
  • Minimum of 2 years of experience in network support is required.
  • Navigate rapidly changing situations. Be able to remain flexible, embrace new challenges, and evolve with technological advancements to meet patient needs.
  • Proficiency with Excel, Outlook, and PowerPoint.

Responsibilities

  • Diagnose and troubleshoot moderately complex network, device, and telecommunications problems, install and replace telecom hardware, software and cabling.
  • Participate and contribute in technical discussions that involve network infrastructure enhancements.
  • Interface with customers to understand their needs and articulate those needs to others.
  • This position is also responsible for the installation, maintenance, ongoing technical support and administration of the organizations Telecommunication systems.
  • Analyze basic voice and data communications needs and document requirements.
  • Configure and verify access switches and basic network settings.
  • Install and maintain network hardware, software, cabling, and data jacks.
  • Select and terminate appropriate cabling and media for device interconnections.
  • Implement approved changes following change-management processes and communicate impacts and risks.
  • Troubleshoot and resolve local network outages and device issues within a department/floor/building.
  • Replace and repair faulty network equipment.
  • Support and troubleshoot client VPN connectivity.
  • Coordinate cabling installations with Facilities and external vendors.
  • Participate in technical meetings and contribute to infrastructure improvement planning.
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