Network Technician

Flex•Milpitas, CA

1d•Onsite

About The Position

Flex is seeking a Network Technician in Milpitas, California, reporting to the IT Manager. The role supports manufacturing and office operations by installing, modifying, testing, troubleshooting, and maintaining data, voice, and video communications systems. It focuses on network cabling infrastructure and LAN/WAN/WLAN connectivity, with responsibility for maintaining reliable network service and collaborating with internal customers, external vendors, IT support personnel, and facilities resources.

Requirements

Minimum of 2 years of experience in a networking environment supporting LAN/WAN/WLAN technologies.
Knowledge of physical and logical LAN infrastructure.
Understanding of LAN architecture and interactions between clients, servers, and network devices.
Knowledge of IP telephony, structured cabling standards, network switching, routing, and VPN technologies.
Proficiency with Microsoft Office applications and Microsoft operating systems.
Strong troubleshooting and problem-solving abilities.
Ability to reconcile and track helpdesk and telecommunications-related records and documentation.
Strong customer service and interpersonal skills.

Nice To Haves

Associate degree in Information Technology, Networking, Computer Science, or an equivalent combination of education and experience.

Responsibilities

Install, maintain, and troubleshoot LAN equipment, including switches and routers.
Install, maintain, and troubleshoot Wireless LAN equipment, including wireless controllers and access points.
Assist in maintaining and repairing network operating systems, cabling infrastructure, and telecommunications equipment.
Maintain network cabling infrastructure throughout manufacturing and office environments.
Maintain drawings and documentation of network drops and infrastructure.
Manage inventory of network cables, telecommunications equipment, and related hardware.
Keep IDF, MDF, and telecommunications closets organized and clean.
Plan network installations by evaluating customer requests, technical specifications, equipment requirements, and installation layouts.
Coordinate LAN cabling installations with third-party vendors and internal facilities resources.
Repair, test, and terminate Cat5e/Cat6 UTP network cabling.
Monitor network infrastructure and related equipment to ensure they remain operational.
Work with IT support personnel to troubleshoot and resolve network issues reported by end users or monitoring systems.
Support desk-side hardware moves, additions, and changes as required.
Follow corporate policies and IT best practices to help ensure network security.
Provide backup support for telecommunications systems and operations when needed.