Network Technician

Oneida Innovations Group•Town of Verona, NY

About The Position

The Network Technician ensures reliable LAN and WAN connectivity by installing, configuring, documenting, and maintaining network infrastructure. The role supports physical and logical network connections, troubleshoots connectivity issues, assists with installing and maintaining network hardware, and helps service malfunctioning equipment. It also monitors cabling requirements, assists with equipment updates and maintenance under supervisory guidance, and maintains accurate documentation of network configurations, policies, and procedural changes.

Requirements

  • A degree in Computer Science or a related technical field, and/or a minimum equivalent of three years working in an IT environment.
  • Knowledge of networking concepts, including DNS, Internet Protocol, other network protocols, routing, remote access, cabling systems, wiring topologies, and security.
  • Knowledge of operating systems such as Microsoft, Netware, AIX, Linux, Solaris, and MAC.
  • Good organizational, verbal, and written communication skills; ability to work in a fast-paced environment and meet deadlines.
  • Ability to project a professional, positive, and calm demeanor while performing the essential duties of the position.
  • Proven ability to work with operating systems, network technologies, and hardware technologies.
  • Ability to handle multiple assignments.
  • Ability to work independently or as part of a team.
  • Ability to maintain confidentiality.
  • Flexibility and willingness to be on call 24/7.

Nice To Haves

  • Demonstrated experience working with gaming and/or hospitality systems.
  • Certified Cisco Network Supervisor (CCNA) or technical equivalent in a related discipline.
  • Experience with Extreme/Avaya networking or SPBm.
  • Experience with enterprise wireless solutions.
  • Certification and/or experience with operating systems such as Microsoft, Netware, AIX, Linux, Solaris, and MAC.

Responsibilities

  • Provide LAN and WAN connectivity to users and end devices, including creating cables and documenting connections.
  • Troubleshoot connectivity issues and ensure connections are properly configured, seeking assistance as needed.
  • Physically install and configure new network hardware, including switches, servers, and wireless devices.
  • Monitor, review, and verify that physical connectivity and cabling are available for required installations.
  • Assist with servicing malfunctioning network equipment.
  • Assist with network equipment and patch closet updates and maintenance under the Supervisor's guidance.
  • Maintain detailed documentation of departmental policies and procedural changes.
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