Network Technician/Systems Technician

GD Information Technology•Topeka, KS

7d•Onsite

About The Position

Own your opportunity to provide technical assistance to end users of the United States Postal Service. As a Network Control Technician, you’ll see the bigger picture on mission initiatives and where your career can go at GDIT. MEANINGFUL WORK AND PERSONAL IMPACT As a Network Control Technician, the work you’ll do at GDIT will be impactful to the mission of USPS. You will play a crucial role in technical support functions at USPS. We are seeking a seasoned Network Control Technician to join our team. This candidate will play a critical role in providing technical assistance and training to end users.

Requirements

Minimum of 3-7 years of relevant experience
Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Nice To Haves

Bachelor’s degree in a relevant field from an accredited College/University is preferred.

Responsibilities

Provides technical assistance and training to end-users.
Complex hardware and software support responsibilities, as well as increased skills in such areas as troubleshooting, application support, hardware installation, hardware/software integration, evaluation of vendor software packages, interface with external hardware/software vendors, or customer service responsibilities.
Primary Technical Support for end users, including off-hours support.
Installs, modifies, configures, upgrades, and troubleshoots personal computer hardware and software
Installs, configures, and maintains peripheral equipment (e.g. printers, scanners, monitors, keyboards, IP phones, etc.).
Physical maintenance of networking equipment (Wireless Access Points, Cisco switches, ethernet cabling), including replacing failed access points and network switches.
Diagnoses hardware, software, and end-user problems and takes remedial actions.
Assists with the implementation of procedural changes.
Install, modify, configure, upgrade, and troubleshoot application related software, including, but not limited to, Microsoft products, Oracle Products, Developer Tools (Git, UFT, SQLDeveloper, etc.), virus protection, and general office automation.

Benefits

AI-powered career tool that identifies career steps and learning opportunities
An internal mobility team focused on helping you achieve your career goals
Comprehensive benefits and wellness packages
401K with company match
competitive pay
paid time off
variety of medical plan options, some with Health Savings Accounts
dental plan options
a vision plan
a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
full flex work weeks where possible
a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
short and long-term disability benefits
life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.