Network Systems Integrator

ArcadisEdmonton, AB
CA$80,080 - CA$120,120

About The Position

The Network Systems Integrator is a hands-on technical role responsible for connecting systems, applications, data sources, and operational platforms that support broadband, managed services, and infrastructure delivery programs. This individual will work across technical and operational environments to improve system reliability, automate manual processes, support implementation activities, and ensure accurate data flow between platforms. The ideal candidate will have experience integrating systems across diverse environments, working with APIs, structured data, automation tools, and enterprise applications. They will be comfortable troubleshooting complex issues, validating data quality, documenting repeatable processes, and supporting scalable operational workflows. This role also requires strong consulting and customer-facing skills. The successful candidate will collaborate with clients, vendors, and internal stakeholders to understand business and technical requirements, identify risks, develop practical solutions, and translate those solutions into actionable implementation plans. Experience within telecommunications, broadband, managed services, IT operations, SaaS, utilities, or infrastructure environments is highly valued. As a Network Systems Integrator, you will support the integration of network infrastructure, digital platforms, data workflows, and operational systems used to deliver broadband, managed services, and infrastructure programs. This role combines hands-on technical integration, systems administration, data handling, workflow automation, and implementation support. You will work with internal teams, clients, and vendors to connect systems, validate data, troubleshoot issues, document repeatable processes, and improve the reliability and scalability of delivery workflows. The successful candidate will be comfortable working across technical and operational domains, including APIs, structured data, internal platforms, OSS/BSS systems, network-facing tools, and project delivery environments. This role requires strong analytical discipline, practical automation skills, attention to data quality, and the ability to turn ambiguous or manual processes into documented, repeatable, and supportable solutions. While this position is hands-on, it also includes responsibility for working independently with appropriate senior review, providing technical guidance to junior team members, reviewing technical work products, and helping plan and oversee small assignments or defined project tasks. As a consulting role, this position requires a strong customer-service mindset and the ability to represent Arcadis professionally in technical discussions with clients, vendors, and project stakeholders. The Network Systems Integrator will be expected to understand customer goals, clarify technical and operational requirements, identify risks or gaps, and translate those requirements into clear implementation tasks, work packages, and guidance for junior team members.

Requirements

  • Experience with APIs, data pipelines, enterprise applications, and systems integration in complex environments.
  • Strong scripting, automation, troubleshooting, documentation, and data-quality skills.
  • Experience integrating systems across diverse environments, working with APIs, structured data, automation tools, and enterprise applications.
  • Comfortable troubleshooting complex issues, validating data quality, documenting repeatable processes, and supporting scalable operational workflows.
  • Strong consulting and customer-facing skills.
  • Ability to collaborate with clients, vendors, and internal stakeholders to understand business and technical requirements, identify risks, develop practical solutions, and translate those solutions into actionable implementation plans.

Nice To Haves

  • Familiarity with networking concepts such as VLANs, IP addressing, routing, DNS, DHCP, and firewalls is preferred.
  • Telecommunications, broadband, ISP, managed services, cloud, Linux, DevOps, GIS, or infrastructure experience is highly desirable.

Responsibilities

  • Integrate network infrastructure, operational systems, and digital platforms supporting broadband and managed service programs.
  • Design, build, test, and support system integrations using APIs, ETL/ELT processes, and structured data exchanges.
  • Analyze, validate, transform, and reconcile data across multiple systems and platforms.
  • Develop and maintain automation scripts and workflow tools that improve efficiency and scalability.
  • Build validation procedures, exception reporting, and testing processes to ensure data and integration quality.
  • Support OSS/BSS platforms, provisioning systems, ticketing tools, reporting solutions, and network inventory systems.
  • Collaborate with internal teams, clients, and vendors to deliver scalable technical solutions.
  • Lead technical discussions and translate business requirements into implementation plans and work packages.
  • Support the design, implementation, testing, and ongoing improvement of system integration solutions across network, data, digital, and operational environments.
  • Integrate telecommunications infrastructure, network-facing platforms, internal tools, and operational systems into service provider and managed services workflows.
  • Support integration approaches across Operational Support Systems (OSS), Business Support Systems (BSS), provisioning systems, reporting platforms, ticketing systems, network inventory, documentation systems, and other internal or client-facing platforms.
  • Design, build, test, and support data integration workflows, including APIs, ETL/ELT processes, system interfaces, scheduled imports/exports, structured data exchanges, and operational reporting feeds.
  • Analyze, clean, transform, validate, and reconcile operational datasets across internal systems, client systems, vendor platforms, network tools, spreadsheets, logs, API responses, and database exports.
  • Build validation checks, exception reports, and repeatable test procedures to confirm that integrations, provisioning workflows, data exchanges, and operational processes are functioning as expected.
  • Develop, maintain, and improve automation scripts, integration utilities, and internal tools that reduce manual effort, improve repeatability, and support scalable delivery across multiple clients and projects.
  • Design automation with appropriate configuration management, logging, error handling, documentation, testing, and operational supportability.
  • Administer and support internal technical systems used for implementation delivery, lab environments, documentation, automation, reporting, managed services operations, and client project delivery.
  • Collaborate with clients, vendors, and internal teams to translate business requirements, operational needs, and technical constraints into practical, scalable, and supportable solutions.
  • Lead technical discussions with clients, vendors, and project stakeholders, ensuring customer requirements, operational constraints, risks, and desired outcomes are clearly understood and documented.
  • Translate customer requirements and solution designs into practical work items, implementation tasks, test activities, documentation needs, and handoff materials for junior staff and project delivery teams.

Benefits

  • We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
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