2026

Confederated Tribes of Siletz Indians•Siletz, OR

6d•$38 - $43•Onsite

About The Position

The position is responsible for the day-to-day operations of all communication systems. Deliver excellent customer service while providing network and desktop support to over 500 devices and 235 users. This include the Windows network infrastructure, including Exchange e-mail and Office 365 apps, internet connectivity, personal computers, printers, and a wide variety of hardware, software, and operating systems needed: cellular and land-line telephones; copiers, scanners, faxes, and audio-visual systems. Administer network firewall, routers, and switches. Researches, assesses and makes recommendations for current and future system enhancements.

Requirements

Bachelor’s degree in Computer Science, Information Technologies or related field - OR - an equivalent combination of education and/or experience.
Support and coordinate EHR system (NextGen) operations
Prioritize and respond to issues that impact clinical workflows and patient care
Coordinate with clinic leadership and vendors on outages or changes
Ensure systems meet security and compliance requirements (HIPAA, access controls)
Support clinical device environments (workstations, printers, peripherals)
Assisting customers in a networked office environment and managing projects and skills to perform the duties and responsibilities below.
Current technological knowledge and be able to remain current throughout employment through network, training, and certification.
Computer operations, software applications, network fundamentals, and data process equipment.
Providing excellent customer service, communication (verbal and written), organization, time management/prioritization, project management, and attention to detail.
Following oral and written instruction.
Must be able to travel to tribal area offices and work outside normal working hours as needed.
Must possess a valid Oregon State driver's license, insurance and be eligible to drive a GSA vehicle.

Nice To Haves

One year of supervisory experience preferred.

Responsibilities

Provide a friendly and knowledgeable presence for the Information Technology (IT) Department.
Use excellent customer service skills and good judgment when responding to inquiries from internal customers.
Deliver excellent customer service while providing technical support to users regarding the various network services and software applications.
Provide support for MS Office and other office automation software.
Answer technical questions from employees.
Perform system administration tasks on Windows network systems, desktop operating systems, Exchange email and Internet connectivity.
Perform system and data backup and retrieval.
Maintain and configure network infrastructure.
Integrate new technologies into existing network infrastructure as needed.
Consistently analyze, monitor and evaluate network and systems performance, including printing, file sharing and e-mail services.
Perform routine audits of systems and software through remote access software.
Ensure the network infrastructure remains in an operational state with high availability.
Design, monitor, enhance and enforce security guidelines and IT policies & procedures.
Administer anti-virus software.
Install and configure system software, networking software and application software.
Monitor software usage and ensure consistent with licensing.
Maintain software and licensing inventory.
Plan, design, evaluate, procure and install software and hardware upgrades, reconfiguration and patches where needed to optimize performance.
Manage all information technology purchases throughout the organization.
Perform preventive maintenance on technology infrastructure.
Troubleshoot and resolve hardware, network and connectivity problems.
Analyze and resolves software problems.
Identify, recommend and assist with new technology and automation research, development and adoption.