Network Support Manager

Community Based Care of Brevard • Rockledge, FL

25d • $56,000

About The Position

This position will conduct contract compliance and quality assurance activities for FPOCF sub-contractors and also provide contract management support to the other FPOCF programs to ensure an integrated model of sub-contractor oversight.

Requirements

• Effective verbal & written communication skills: This business experience is required in order to effectively train a wide - variety of subject matter and for writing and presenting effective summaries, and reports.
• Strong interpersonal and organizational skills : This is required in order to effectively partner with various stakeholders and agency staff at all levels.
• Analysis: This position must review various data elements and i dentify trends, root causes, opportunities for training, and areas of strength t o assess overall agency performance.
• Strong skills in MS Office: This is required in order to develop training presentations, and to develop, track, update and generate reports using Word, Excel or other applications.
• Valid Drivers License- Required: This is required in order to travel throughout the County for monitoring and site visits.
• BA/BS - Bachelors Degree or equivalent required.
• 2 to 5 years social services contract management experience required.

Nice To Haves

• I+ years prior stand up training/Facilitation experience preferred.

Responsibilities

• Participate in monitoring activities, including file reviews, data roll-up, and analysis of trend data in order to ensure quality and improve processes.
• Identify problems; examine solution options; implement action plans; provide resources in order to resolve quality issues.
• Collect, analyze, and summarize data in order to prepare reports and make recommendations.
• Assist with contract management functions to include tracking, filing, and inputting contract documentation in order to adequately reflect activity performed and conditions which conform to Agency procedures and requirements.
• Make periodic visits, explore specific needs, and resolve problems in order to build and maintain sub-contractor relationships.
• Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager