The Network Support Engineer provides onsite support for Cisco Routing & Switching and Cisco Software Defined Access (SDA) environments in a manufacturing setting. The role monitors, maintains, and troubleshoots network infrastructure to ensure uptime, availability, performance, and security in line with SLAs. It resolves incidents, performs root cause analysis, manages problems, and supports network changes, upgrades, and implementations. The engineer collaborates with stakeholders, vendors, and internal teams, maintains documentation, and provides operational reports. The position is onsite in Bothell, Washington, and has a stated duration of six months.
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