Network Specialist (Local / On-site)
About The Position
This role provides day-to-day support for Vanderbilt Health's wireless network to ensure employees and devices stay connected and issues are resolved quickly. The role manages and works support tickets, responding to problems that impact users and restoring service in a timely manner. The Network Specialist also helps end users connect approved devices—such as laptops, phones, and tablets—to Vanderbilt Health's secure wireless network. In addition, the role supports the setup and maintenance of wireless equipment, performs coverage checks to confirm strong and reliable wireless access across facilities, and participates in the on-call rotation to help ensure uninterrupted support for critical wireless services.
Requirements
- Some IT experience (networking, IT support, etc.) with an aptitude to learn & grow
- Associates degree or equivalent experience
- Cable and Wiring Practices (Novice)
- Voice and Data Moves (Advanced)
- Network Design (Fundamental Awareness)
- Network Troubleshooting (Novice)
- Network Integration (Novice)
- 2 years relevant work experience
- Associate's degree
Nice To Haves
- Network+ or Cisco Certified Technician (CCT) certifications
Responsibilities
- Responsible for daily operational support, work Pegasus tickets.
- Work with Senior Network Specialists and the Engineers on wireless trouble tickets and escalations.
- Participate in On-call rotation.
Benefits
- health
- disability
- retirement
- wellness offerings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
