Network Specialist – Launch Team

Skydio

1d•$100,000 - $145,000•Remote

About The Position

Skydio is seeking a Network Specialist for its Launch Team to own network readiness across cloud-connected dock programs. The role ensures each deployed dock can reach the required network and remains connected after launch. It works with customer IT and network teams before installation to approve and establish network paths, supports Deployment Engineering when connectivity blocks deployment, and troubleshoots outages on launched docks. The position focuses on networking and works alongside a Network and Linux Specialist who owns self-hosted and on-premise deployments. This is a remote, customer-facing role requiring comfort communicating with customers who have varying levels of technical expertise. Travel of up to 40% is required for site surveys, customer engagements, deployments, team onsites, and company events. The Launch Team manages customer readiness between opportunity and operational program and is accountable for launch dates. Network Specialists collaborate with Readiness Specialists, Solutions Engineers, Deployment Engineering, Integrations, Support, and Customer Success to support successful deployments and long-term dock programs. The role includes reviewing site network designs, firewall and allowlist requirements, and connectivity plans; serving as the technical contact for customer IT and security teams; designing and validating wired and wireless connectivity; supporting deployments and outages; creating reusable network playbooks; and providing prioritized feedback to Product and Engineering. The position requires an FAA Part 107 Certificate or the ability to obtain one within 60 days of hire. A US Person is required for work at US government facilities. The annual base salary range is $100,000–$145,000. Compensation packages for regular, full-time employees include stock options and comprehensive benefits. Relocation assistance may be provided for eligible roles. Regular, full-time employees may enroll in company group health insurance plans and are eligible for paid vacation, sick leave, holiday pay, and a 401(k) savings plan.

Requirements

At least 4 years of experience in network engineering, network administration, or a customer-facing networking role.
Strong hands-on experience with TCP/IP, DNS, DHCP, VLANs, routing, NAT, VPNs, and firewall policy.
Experience diagnosing connectivity problems using packet captures and standard network tools.
Experience with enterprise firewalls and network equipment such as Cisco, Palo Alto Networks, Fortinet, or Meraki.
Working knowledge of WiFi and cellular networking, including LTE or 5G routers, signal assessment, and carrier data plans.
Ability to communicate directly with customers of varying technical knowledge and clearly explain network requirements to people outside the project.
Strong organizational and documentation habits, including keeping the system of record current.
FAA Part 107 Certificate, or ability to obtain one within 60 days of hire.
Ability to travel up to 40% of the time.
US Person status is required for work at US government facilities.

Nice To Haves

Networking certifications such as CCNA, CCNP, CompTIA Network+, or PCNSA.
Experience working on public sector networks, including CJIS or similar security requirements.
Familiarity with Linux, basic scripting, and REST APIs.
Experience with IoT devices, video streaming systems, or other physical equipment deployed on customer networks.
Experience in UAS, public safety, or utilities.

Responsibilities

Own network readiness for dock deployments by reviewing each site's network design, firewall and allowlist requirements, and connectivity plan with customer IT and network administrators before shipment.
Serve as Skydio's technical point of contact for customer IT and security teams; answer security questionnaires, explain dock traffic, ports, and protocols, and work change requests through corporate firewalls and information security policies.
Design and validate site connectivity, including wired Ethernet and PoE, VLANs and static addressing, NAT and VPN, WiFi, and LTE or 5G cellular backhaul; confirm sufficient bandwidth for live video.
Support Deployment Engineering on site and remotely when networking blocks deployment, and troubleshoot connectivity outages on launched docks.
Develop standard network requirements, pre-install validation tests, site survey checklists, and troubleshooting runbooks for Readiness Specialists and Support.
Provide prioritized, defensible feedback to Product and Engineering based on deployment experience, particularly regarding dock networking, diagnostics, and configuration.