Network Solutions Engineer

Netceed • Winston-Salem, NC

21h • Onsite

About The Position

The Network Solutions Engineer will be responsible for advancing sales of Professional Services. This role is a technical selling position and will apply principles of solution selling: determine customer needs, execute technical presentations, propose appropriate products and Professional Services solutions, provide input into proposal development team, and provide configurations to customers.

Requirements

• 5 years' experience with a Service Provider (ex: AT&T or CenturyLink) in their past work experience
• Engineers with a background of Network Planning, Network Design, and/or Network Architecture
• Helpdesk and customer support experience required
• Familiarity with open access networks and Layer 2/Layer 3 routing protocols
• Experience working in engineering/operations within a network operator (SP, Utility, etc.)
• Four-year degree or equivalent experience required
• Excellent communication skills needed
• Ability to travel up to 50% as required including nights and weekends
• 5 years’ experience with a Service Provider (ex: AT&T or CenturyLink) in their past work experience
• Engineers with a background of Network Planning, Network Design, and/or Network Architecture
• Experience working in engineering/operations within a network operator (SP, Utility, etc.)
• Four-year degree or equivalent experience required.
• Excellent communication skills needed.

Nice To Haves

• Strong preference for active certifications for telecommunications manufacturers

Responsibilities

• Establish a customer calling plan with the guidance of management to accompany RAMs into strategic accounts.
• Provide Bill of Materials (BOM) and configurations for projects in coordination with RAMs.
• Work with appropriate Netceed OEM Development Manager to leverage OEM resources to meet application/product/customer support needs.
• Collaborate with Engineering and/or Operations Departments to identify, quote, and execute.
• Prioritize opportunities based on input from corporate strategy, collaboration with RAMs and ISEs, and direction from management.
• Assist the account teams in business development and revenue generation activities through Purchase Order (PO) receipt from customer.
• Support sales growth of networking projects, multi-manufacturer and next-generation solutions to the sales and profit level defined in the company Sales Operating Plan (SOP) on an annual basis.
• Maintain certification levels with OEM Partners as assigned.
• Responsible for the product line management of Netceed's service offerings including productization of new services, service offering portfolio management, and the business modeling of make/buy insource/outsource decisions.
• Request additional training from OEM Development Managers and/or Marketing as needed.
• Collaborate with management for approval.
• Provide feedback to company management personnel pertaining to important industry trends.
• Utilize Marketing Communications for outbound promotion of Netceed services.
• Continually improve the collateral content used to promote our services.
• Leverage Quantitative Analyst to develop reporting from ERP and CRM to manage Netceed services business and to report to various stakeholders within the organization.
• Responsible for definition and continuous improvement of processes related to Netceed Services.
• Support Sales by providing selling advice and quote support as needed to bridge any information gaps or follow-up gaps between Operations and Sales.
• Work with OEM partners to map service capabilities of both companies and define Netceed's positioning strategy where overlap exists.
• Include OEM partner service capabilities within Netceed's services portfolio where they are additive and complementary to our business.
• Provide annual and monthly forecasting for services business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level