Network Site Reliability Engineer
About The Position
The Enterprise Network Support and SRE team is seeking a seasoned technical SRE lead to help advance the SRE vision for network infrastructure. This hands-on role focuses on making network operations seamless and improving user experience through troubleshooting, automation, observability, documentation, and operational excellence. The engineer will work to enhance network operations, reduce manual work, achieve Service Level Objectives (SLOs), minimize reactive operational tasks, create knowledge-base articles for bots, follow through on root-cause analyses, conduct blameless postmortems, and proactively identify and mitigate network risks. The position also involves leading significant projects, mentoring colleagues, and fostering a supportive environment for professional development.
Requirements
- Bachelor of Science degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.
- At least 8 years of industry experience in network site reliability engineering, network automation, network operations, or related areas.
- Experience with both campus and data center networks.
- Familiarity with network management tools such as Prometheus, Grafana, Alert Manager, Nautobot/NetBox, or BigPanda.
- Expertise in network automation frameworks such as Salt, Ansible, or similar.
- In-depth experience in at least one of Python or Go.
- Knowledge of network technologies including TCP/UDP, IPv4/IPv6, wireless, BGP, VPN, Layer 2 switching, firewalls, load balancers, EVPN, VXLAN, or segment routing.
- Proven track record in network operations.
- Skills with ServiceNow and Jira.
- A systematic approach to problem-solving, excellent communication skills, and a strong sense of ownership and drive.
Nice To Haves
- Knowledge of Linux system fundamentals.
- Experience using operational signals such as SNMP, Syslog, or streaming telemetry to solve operational challenges.
- Experience debugging and optimizing code and automating routine tasks.
- Experience with Mellanox/Cumulus Linux, Palo Alto firewalls, Netscalers, and F5 load balancers.
- Previous SRE experience.
Responsibilities
- Own the operational aspects of network infrastructure, ensuring high availability and reliability.
- Partner with architecture and deployment teams to ensure new implementations are supportable and align with production standards.
- Advocate for and implement automation to reduce toil and improve operational efficiency.
- Monitor network performance, identify areas for improvement, and coordinate enhancements with relevant teams.
- Collaborate with subject-matter experts to resolve production issues promptly and effectively while maintaining customer satisfaction.
- Identify opportunities for operational improvement and partner with teams to develop solutions that promote excellence and sustainability in network operations.
- Troubleshoot network issues, improve observability and documentation, follow through on root-cause analyses, and conduct blameless postmortems.
- Mentor colleagues and lead by example.
Benefits
- Eligible for equity and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
