Network Relations Specialist

NearmapJacksonville, FL
Remote

About The Position

The Network Relations Specialist role executes initiatives related to building and maintaining relationships with Nearmap/itel's network of repair firms, providing process training, conducting restoration marketing and event planning, network development support administration, process development and improvement, and onboarding.

Requirements

  • At least 2 years’ experience in sales, recruiting, or marketing
  • Proven ability to develop and implement new processes and facilitate client adoption
  • Ability to organize and manage multiple priorities and work in a fast-paced environment
  • Strong data analysis and problem-solving skills
  • Strong customer service and relationship management orientation
  • Ability to analyze, interpret, and understand complex insurance and credentialing requirements
  • Effective written and verbal communication skills
  • Ability to prioritize, plan, and meet project goals and expectations.
  • Experience working with and maintaining confidential information
  • Proficient in Microsoft Office Applications

Nice To Haves

  • Bachelor degree or equivalent work experience
  • Salesforce and web technology proficiency preferred
  • Understanding of insurance products and construction industry

Responsibilities

  • In partnership with the Director of Network Relations, develops a standardized, documented marketing and training strategy for repair firms for increased participation and engagement.
  • Leads development of and relationship management activities with qualified restoration companies
  • Serves as a liaison between the repair firms and internal itel departments
  • Creates training and/or marketing collateral materials that align with itel’s strategy
  • Evaluates effectiveness of existing marketing and training programs; makes required process improvements to support desired business outcomes
  • Responds quickly and effectively implements changes to repair firm development strategy and processes
  • Manages database of prospects and onboarded repair firms and analyzes reports in order to effectively track and maintain all the status of the firms
  • Collaborates with various business units on strategic planning, process development, and process improvement

Benefits

  • inclusive, supportive culture
  • safe environment where everyone feels a sense of belonging and can be themselves
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