Network Operations Technician Tier 1

EOS • Louisiana, United States, LA

13h • Onsite

About The Position

EOS IT Solutions is seeking a dedicated Data Center Network Operations Technician to join its infrastructure engineering team. The role focuses on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The technician supports hardware reliability and connectivity through repairs, routine maintenance, inventory management, troubleshooting, documentation, and new hardware installations. The position may also participate in emergency response for urgent hardware issues.

Requirements

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven experience repairing and maintaining IT and network hardware in a data center environment.
• Strong organizational skills and ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and ability to perform in a fast-paced environment.
• Valid driver’s license.
• Ability to meet the physical requirements of the job, including lifting equipment.

Nice To Haves

• Familiarity with Cisco, Juniper, and Arista hardware, and x86 servers.

Responsibilities

• Repair and replace defective data center hardware components, including power supplies, fans, and network cards.
• Manage hardware components throughout their lifecycle, including installation, troubleshooting, decommissioning, and recycling.
• Conduct physical inspections and routine maintenance of data center equipment.
• Manage spare-parts and hardware inventory to ensure availability for repairs and upgrades.
• Coordinate hardware replacement activities with technical teams to minimize downtime.
• Document repair activities, maintain maintenance logs, and update system configurations as needed.
• Perform basic physical-layer troubleshooting, including cable and port testing.
• Support new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams addressing urgent hardware issues.

Benefits

• Health insurance starting the first of the month after the start date.
• Vision insurance starting the first of the month after the start date.
• Dental insurance starting the first of the month after the start date.
• 10 days of paid time off annually.
• Occasional overtime and bonus opportunities.
• 12 paid holidays.
• 6 sick days, available after 90 days of employment.
• 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed