Network Operations Process Improvement Undergraduate Summer Intern
About The Position
The Network Operations Process Improvement Undergraduate Summer Intern will learn about processes and functions within the Managed Care industry while developing professionally and contributing to business-supporting projects. The intern will explore various job functions and career opportunities, apply academic knowledge, learn new skills, research relevant legal, regulatory, and other topics, and attend training and development presentations. The Process Improvement team identifies ways to improve operational efficiency, reporting and analytics, business processes, operational risk, and support for strategic initiatives. The intern will assist with data gathering and analysis, process mapping and documentation, research and root cause analysis, development of reporting and performance metrics, identification of improvement opportunities, and cross-functional projects and implementation efforts. The position is remote, but applicants must be located in North Carolina. Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship.
Requirements
- High school diploma or equivalent.
- Must be enrolled in an undergraduate program at an accredited university or college through the internship period.
- Must be authorized to work in the U.S. without the need for current or future employment-based visa sponsorship.
- Must be located in North Carolina.
Nice To Haves
- Undergraduate studies in a field related to the hiring department.
- Experience with Excel formulas.
- Experience with Power BI.
- Experience building automations.
- Experience with SQL.
- Project management experience.
Responsibilities
- Learn about Managed Care industry processes, functions, job functions, and career opportunities.
- Apply academic knowledge and learn new skills by contributing to projects.
- Research legal, regulatory, and other topics within the functional area and industry.
- Attend training and development presentations to enhance professional competencies.
- Gather and analyze data.
- Map and document processes.
- Conduct research and root cause analysis.
- Develop reporting and performance metrics.
- Identify process improvement opportunities.
- Support cross-functional projects and implementation efforts.
- Perform other duties as assigned.
- Comply with all policies and standards.
Benefits
- Competitive pay.
- Health insurance.
- 401K and stock purchase plans.
- Tuition reimbursement.
- Paid time off plus holidays.
- Flexible approach to work with remote, hybrid, field, or office schedules.
- Potential additional forms of incentives, subject to applicable factors and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
High school or GED
