Network Operations Monitoring Specialist

AECOM • Atlanta, GA

5d • $27 - $27 • Onsite

About The Position

AECOM is actively seeking a professional for the After-Hours Network Operations Center device monitoring role, focusing on providing continuous monitoring and emergency response for ITS devices during non-business hours. The role requires strict adherence to procedures, timely communication, and accurate reporting. The role is critical for maintaining the operational integrity of Georgia’s Intelligent Transportation System (ITS) infrastructure during off-hours.

Requirements

• HS and 2 years of relevant experience or demonstrated equivalency of experience and/or education.
• Must pass a State and Federal criminal history/security background check.
• Must pass a pre-employment drug screen.
• Physically able, with or without an accommodation, to work in an office environment.
• Position requires often performing keyboard/mouse operations and standing or sitting for long periods of time; occasionally standing/walking; rarely climbing stairs.
• Position may include wearing a dispatch headset, viewing CCTV camera displays, and listening to law enforcement radio broadcasts.
• This position does not include sponsorship for United States work authorization.
• This position does not include relocation benefits.

Nice To Haves

• knowledge of network mapping, failures, and reporting

Responsibilities

• Monitor GDOT ITS devices and systems after hours using the Calem platform
• Respond to incidents and emergencies according to established procedures
• Delivering timely notifications to LTS contacts for all emergencies
• Maintain accurate records and logs of monitoring activities
• Provide required reports and documentation as requested by LTS Project Manager

Benefits

• medical
• dental
• vision
• life
• AD&D
• disability benefits
• paid time off
• leaves of absences
• voluntary benefits
• perks
• flexible work options
• well-being resources
• employee assistance program
• business travel insurance
• service recognition awards
• retirement savings plan
• employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED