Network Operations Engineer I

Astreya • Denver, CO

4d • Onsite

About The Position

Astreya is seeking a Network Operations Engineer I with hands-on experience in datacenter operations and Network Operations Center (NOC) environments. The role monitors, maintains, and troubleshoots datacenter network infrastructure, including rack switches and spine switches, and performs rack configuration tasks to support network performance and reliability. The engineer responds to incidents and outages in a NOC setting, manages technical documentation and RMA requests, and coordinates with vendors on hardware replacements and repairs. The position also collaborates with cross-functional teams on datacenter operations and network projects and maintains records of network assets, incidents, and vendor communications. The work location is on-site; the schedule is to be determined, with possible weekend coverage.

Requirements

• At least 1 year of experience in datacenter operations and/or Network Operations Center (NOC) roles.
• Strong troubleshooting skills for rack switches, spine switches, and rack configurations.
• Familiarity with network hardware and protocols.
• Experience processing technical documentation and RMA requests.
• Ability to work with vendors such as Arista, Cisco, Juniper, Celestica, and Nvidia.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.

Nice To Haves

• Certifications such as CCNA, JNCIA, or equivalent.
• Knowledge of datacenter best practices and operational standards.
• Ability to multitask across issues and assignments.

Responsibilities

• Monitor, maintain, and troubleshoot datacenter network infrastructure, including rack switches and spine switches.
• Perform rack configuration tasks and support optimal network performance and reliability.
• Respond to network incidents and outages, providing rapid diagnosis and resolution in a NOC setting.
• Process and manage technical documentation, including network diagrams, configuration files, and operational procedures.
• Handle RMA requests and coordinate with vendors for hardware replacements and repairs.
• Collaborate with cross-functional teams to support datacenter operations and network projects.
• Maintain accurate records of network assets, incidents, and vendor communications.

Benefits

• Medical insurance through UHC (PPO, HSA, and Surest options) or, for California employees, Kaiser (HMO option).
• Dental insurance through UHC Nationwide.
• Vision insurance through UHC.
• Flexible Spending Account for health and dependent care.
• Pre-tax commuter benefit for parking and transit, depending on location.
• Continuing education and professional development through platforms such as Udemy and Coursera.
• Corporate Wellness Program.
• Employee Assistance Program.
• Wellness Days.
• 401(k) plan.
• Basic and supplemental life insurance.
• Short-term and long-term disability insurance.
• Critical illness, critical hospital, and voluntary accident insurance.
• Tuition reimbursement, available after six months and subject to a cap.
• Paid time off accrued and prorated, up to 120 hours annually.
• Paid holidays.
• Statutory leaves, paid time, and other ancillary benefits required under state and federal law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed