Network Manager HCS

MHMR of Tarrant County•Fort Worth, TX
•Remote

About The Position

MHMR is looking for a knowledgeable and proactive Network Manager HCS. This role directly supervises and manages field-based HCS Service Coordinators, ensuring compliance with Remote Work Operating Procedure, Service Coordination Guidelines, HCS Rules, Targeted Case Management, departmental procedures, and handbooks. The Network Manager oversees each person's assigned HCS Service Coordinator, ensuring adherence to TAC guidelines, accessibility to stakeholders, coaching, and monitoring productivity, quality, and performance. Additionally, they act as a liaison to various stakeholders, including people who served, families, HHSC, DSHS, MCOs, NFs, MHMR Tarrant staff, and community members.

Requirements

  • Bachelor’s Degree in a Health and Human services field
  • Five (5) years of experience in a Health and Human services field
  • Valid Texas Driver’s License
  • Two (2) years of Supervisory Experience

Nice To Haves

  • Bilingual-Spanish

Responsibilities

  • Directly supervises and manages field-based HCS Service Coordinators.
  • Ensures compliance with Remote Work Operating Procedure, Service Coordination Guidelines, HCS Rules, Targeted Case Management, departmental procedures, and handbooks.
  • Oversees each person's assigned HCS Service Coordinator, ensuring adherence to TAC guidelines, accessibility to stakeholders, coaching, and monitoring productivity, quality, and performance.
  • Acts as a liaison to various stakeholders, including people who served, families, HHSC, DSHS, MCOs, NFs, MHMR Tarrant staff, and community members.

Benefits

  • Retirement plan with company matching
  • Day one PTO accrual
  • Ten paid holidays plus a floating holiday
  • Employee assistance programs
  • Comprehensive wellness programs
  • Qualifying employer for Student Loan Forgiveness Programs
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