Network Management Coordinator
Astrana Health, Inc.•El Monte, CA
•$20 - $25•Hybrid
About The Position
The Network Management Coordinator supports the day-to-day coordination and administrative execution of provider network operational activities. This role focuses on tracking, documentation, data entry, and cross-functional coordination to ensure timely provider onboarding, accurate provider data, and smooth operational workflows. Reporting to the Senior Vice President, Network Management, this role plays a foundational role in supporting provider lifecycle processes, compliance readiness, and internal service-level expectations.
Requirements
- High school diploma or equivalent required
- At least 1 year of experience in healthcare administration, or managed care
- Strong administrative, data entry, and organizational skills
- High attention to detail and accuracy
Nice To Haves
- An Associate or Bachelor’s degree
- Experience in managed care, IPA, MSO, or health plan environments
- Familiarity with provider directories and healthcare information systems
- Experience supporting operational or compliance functions
Responsibilities
- Coordinate provider onboarding, demographic updates, and terminations in collaboration with Credentialing, Contracting, and Network Operations teams
- Track provider lifecycle requests and ensure required documentation and steps are completed timely
- Maintain organized records and documentation related to provider participation
- Enter and update provider information in internal systems, directories, and health plan files
- Validate provider demographic, specialty, location, and participation data for accuracy
- Support provider directory accuracy initiatives and routine reconciliations
- Monitor task queues, trackers, and workflows to ensure service-level agreements (SLAs) are met
- Support issue intake and routing to appropriate teams for resolution
- Assist with preparation of operational reports, logs, and summaries
- Serve as a coordination point between Network Management and internal partners including Credentialing, Contracting, Claims, Quality, and Customer Service
- Ensure timely communication and follow-up across departments
- Support special projects and operational initiatives as assigned
- Follow established policies, procedures, and workflows to support compliance with health plan and regulatory requirements (CMS, DMHC)
- Assist with audit preparation by organizing documentation and responding to data requests
- Support corrective action activities as assigned
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
