Network Intelligence Senior Analyst

Midcontinent•Sioux Falls, SD

About The Position

As a Network Intelligence Analyst, you will partner with stakeholders across Technology to develop analytics, reporting, and predictive modeling solutions that support Midco's commitment to maintaining a best-in-class network. You will leverage data to identify opportunities, solve business challenges, improve network performance, and provide actionable insights that support operational and strategic decision-making. This position may be filled at the Network Intelligence Analyst or Senior Network Intelligence Analyst level based on the selected candidate's qualifications, experience, and demonstrated expertise. The Senior Network Intelligence Analyst leads complex analytics initiatives and advanced modeling efforts, partners with leadership to develop analytics strategies and priorities, identifies operational risks and provides strategic recommendations, serves as a technical resource for advanced analytics and network intelligence solutions, and guides analytical methodologies, best practices, and continuous improvement efforts. Work is performed primarily in an office environment and may include remote, hybrid, or other business-approved work settings. The role involves regular interaction with internal and external stakeholders through in-person, virtual, and telephone communication. Environmental conditions and noise levels may vary by work location and business activities. Attendance at meetings, training sessions, conferences, or other business-related functions may be required. Work schedules may occasionally vary based on business needs, project demands, or organizational priorities.

Requirements

Bachelor's degree in Data Science, Mathematics, Statistics, Computer Science, Information Technology, Engineering, Physics, or a related field; an equivalent combination of education and experience may be considered.
Relevant analytics, business analysis, data science, network intelligence, or related experience ranging from 2 to 5+ years depending on position level; the senior level requires 5 years of experience in analytics, data science, network intelligence, telecommunications analytics, or a related field.
Experience working with large datasets, complex systems, and statistical analysis techniques.
Experience using Python, R, SQL, or other data-focused programming languages.
Experience working with relational databases and data management tools.
Experience building, deploying, and maintaining predictive machine learning models.
Strong analytical, problem-solving, and critical-thinking skills.
Ability to communicate analytical findings effectively to technical and non-technical audiences.
For the senior level, leadership experience leading analytics projects and strategic initiatives.
For the senior level, advanced proficiency with data mining, statistical analysis, predictive modeling, Python, R, SQL, and business intelligence tools such as Tableau or Power BI.

Nice To Haves

Master's degree in Data Science, Mathematics, Statistics, Engineering, Computer Science, Physics, or a related field.
Experience with Tableau, Power BI, or equivalent business intelligence and visualization platforms.
Experience reporting on, analyzing, or supporting HFC, FTTP, telecommunications, or network performance data.
Experience leading analytics projects, initiatives, or cross-functional data efforts.
Advanced experience with predictive analytics, forecasting, machine learning, or statistical modeling techniques.

Responsibilities

Deliver high-quality analytics, reporting, and guidance based on an in-depth understanding of Midco's network and its performance.
Develop and maintain network reliability and performance reporting aligned with industry standards and technology trends.
Analyze and report on Midco's Service Level Agreements (SLAs) with customers and third-party providers.
Document assumptions, methodologies, and analytical findings; critically examine results and anticipate stakeholder questions or concerns.
Engage with stakeholders to understand business goals, perspectives, and challenges and drive new analytics initiatives and solutions.
Identify and integrate datasets, models, tools, and technologies that enhance the Network Intelligence team's capabilities.
Continuously improve data collection, metrics, reporting, workflows, and business processes.
Build, deploy, and maintain predictive models that proactively identify degraded network performance.
Develop and support data models that identify, monitor, and trigger workflows to mitigate network impairments and congestion.
Develop regression models and other analytical methods to identify relationships between operational data and network or product performance.
Research, evaluate, and implement advanced statistical and analytical techniques to address business and technology challenges.
Develop a deep understanding of Midco's business, network operations, products, and factors that drive organizational success.
Develop and deploy predictive tools, models, and insights that support informed business and operational decisions.
Evaluate how recommendations and actions affect the team, company, network operations, and customers.
Partner with Network Intelligence team members and Technology stakeholders to identify, develop, document, and improve analytical workflows and processes.
Collaborate with analysts, engineers, developers, and business partners to identify new ways to leverage data and analytics.
Build productive partnerships based on trust across all levels and functions of the organization.
Communicate complex analytical findings in a clear, approachable, and impactful manner.
Seek training, development, and learning opportunities to expand analytical and technical capabilities.
Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
Ensure customer privacy by adhering to Midco’s privacy guidelines and following Midco policies and procedures.
Maintain reliable and predictable attendance as required by the position.
Perform other duties as assigned.
Lead complex analytics initiatives and advanced modeling efforts.
Partner with leadership to develop analytics strategies and priorities.
Identify operational risks and provide strategic recommendations.
Serve as a technical resource for advanced analytics and network intelligence solutions.
Guide analytical methodologies, best practices, and continuous improvement efforts.