Network Group Specialist

Imperial Dade • Orlando, FL

1d • Onsite

About The Position

Imperial Dade has a Network Group Specialist role available in Orlando, FL! Join a strong and continuously evolving team that helps our business grow. If you’re looking for your next opportunity, Imperial Dade is a great place to take that next step. As a Network Group Specialist you will manage complex account pricing and ensuring seamless order fulfillment for our partners. This role requires a detail-oriented problem solver to provide vital support to our network programs and sales team. The schedule for this position is Monday - Friday from 8:00am to 5:00 pm.

Requirements

• 3+ years of customer service experience, ideally 2+ years specific to large corporate accounts
• Proficiency in Microsoft Excel
• Excellent verbal and written skills
• High School Diploma/GED or equivalent

Nice To Haves

• Experience with S2K is a plus; Training will be provided on our ERP system

Responsibilities

• Maintain network program order guides and ERP (S2K) program pricing
• Manage newly assigned accounts and locations
• Assist sales consultants with contracted sales pricing & communicate regularly
• Maintain minimum order fees and fuel surcharge fees
• Optimize fill rates by providing substitutes for out-of-stock or discontinued items
• Update and adjust invoice pricing, billing, and order discrepancies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED