Network Field Technician III

INSPYR Solutions•New Orleans, LA

8d•Onsite

About The Position

As a Data Center Technician, you will work both independently and as part of a team to support a critical infrastructure environment. Success in this role requires strong organizational skills, effective communication, and the ability to respond quickly to operational needs. You will be responsible for installing hardware, troubleshooting systems, maintaining documentation, and resolving issues within the data center.

Requirements

1+ years of relevant experience in computer/server hardware troubleshooting or related IT field
Experience with Fiber, OTDR Testing, and Ethernet.
RFC/BERT/10GIG Testing.
Maintenance on Servers and Switches.
Strong communication and problem-solving skills
Ability to independently resolve tickets and follow SOPs
High school diploma or equivalent

Nice To Haves

Experience using ticketing systems to manage tasks and priorities
Experience working in a data center environment
Associate's degree, technical certification, or equivalent professional/military experience in a relevant field (e.g., computer science, network engineering)

Responsibilities

Install and maintain server racks and hardware components
Perform break-fix repairs and troubleshoot hardware and network issues
Respond to operational incidents impacting service availability and escalate when necessary
Act as a primary point of contact for internal and external stakeholders (engineers, vendors, contractors, etc.)
Participate in on-call rotations, scheduled maintenance, and change management activities
Create and maintain documentation; contribute to process improvements
Assist in training and onboarding new team members