Contract Network Field Support Engineer-Contract Position (3 Months)

Sutherland•Clifton, NJ

2d•Onsite

About The Position

Sutherland is seeking a Contract Network Field Support Engineer to provide onsite remote-hands support at company offices across the United States. The engineer will work with a global Network Engineering team that remotely manages and supports U.S. infrastructure from the APAC/EMEA region. The role focuses on physical network infrastructure refresh, deployment, migration, and replacement work, coordinated with remote engineers through Webex or similar collaboration platforms. The position is a three-month contract and requires travel to U.S. locations, including Tulsa, Torrance, Clifton, Springfield, and Sully Trail. The engineer will verify and document equipment deliveries; install and replace Cisco routers and Catalyst switches; perform rack-and-stack work; handle copper and fiber-optic cabling; establish console connectivity; and follow remote engineers’ instructions during maintenance, migration, and cutover activities. The role also includes post-deployment testing, site documentation, photography, and status reporting. Scheduled work may occur during evenings, weekends, or other off-business hours.

Requirements

At least 3 years of hands-on experience supporting enterprise network infrastructure.
Experience working in datacenters, server rooms, or enterprise office environments.
Proven experience performing rack-and-stack activities.
Experience replacing network hardware during maintenance windows.
Experience working with remote engineering teams.
Knowledge of Cisco networking equipment.
Understanding of LAN/WAN networking concepts.
Experience with copper and fiber-optic cabling.
Ability to travel to U.S. company offices as required.

Responsibilities

Visit company offices across the United States as required.
Verify delivery of networking equipment and inspect it for damage, completeness, and accuracy against shipment documentation.
Coordinate equipment receipt and deployment schedules with vendors, local site contacts, and the Network Engineering team.
Maintain records and photographs of delivered hardware for inventory and project documentation.
Physically replace network infrastructure equipment, including Cisco routers and Cisco Catalyst switches.
Remove existing network devices from racks and cabinets, and rack and mount new equipment according to provided guidelines.
Install power supplies, stacking modules, transceivers, and network interface modules as required.
Label equipment and cabling according to company standards.
Disconnect legacy network and power cabling, then reconnect and organize copper and fiber-optic cabling to newly installed equipment.
Verify cable labeling and connectivity; perform basic cable tracing and cable management; secure and document physical connections.
Establish console connectivity to network devices using console cables and laptops, and provide remote console access using Webex, Microsoft Teams, or equivalent tools.
Follow instructions from remote Network Engineers during migration and cutover activities, including power cycling equipment, moving cables, connecting console sessions, checking hardware status LEDs, replacing transceivers and modules, and verifying link status.
Participate in scheduled maintenance windows, which may occur during evenings, weekends, or off-business hours.
Support network refresh and migration activities and assist with post-deployment testing and validation.
Coordinate with remote engineers throughout migration activities until successful completion.
Capture photos before, during, and after installation; document rack elevations and cable connections; and provide status reports and progress updates to stakeholders.
Immediately report onsite issues, risks, or blockers to the project team.